Job Introduction
Delivery Lead (Data & MI Workstream)
Competitive salary discussed on application
FTC Until 31st March 2026
London Hybrid
As a Delivery Lead, you will lead the Data & MI workstream with oversight of the development, implementation, and management of the project delivery for our Insurance Change Programme.
Saga are currently in the middle of delivering a strategically important programme which will result in the creation of an Affinity Partnership between Saga and Ageas. A key part of delivering this programme successfully is ensuring that the data & MI requirements that need to be shared between the two parties are established, built, tested and deployed. The workstream is already set up and has made good progress in the definition of the HL and LL requirements. We are now looking for additional PM support as we move into the build and test phase of the programme.
Working closely with a range of change and delivery professionals including Change Partners, Scrum Teams, the Programme Management Office, and Business Leads, you’ll facilitate the delivery of priority initiatives in line with the project scope, change request, approval and delivery process. You will manage across functions daily to ensure project milestones and timelines are achieved, tracking issues and dependencies while managing risks to delivery.
We offer flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in one of our hubs. There will be an occasional need to collaborate for workshops in person in London or the South East.
Role Responsibility
As a Programme Delviery Manager you will be responsible for overseeing the implementation of projects and systems at Programme level
Other accountabilities will include:
- Supporting the Data & MI delivery workstream lead with components of the delivery plan as needed.
- Creating and maintaining good working relationships with project sponsors and owners.
- Communicating across all levels to enable clear understanding of the strategy behind project needs, design and delivery approach.
- Collaborate with internal and external stakeholders to gather requirements, provide updates, and ensure alignment with project goals.
- Preparation and presentation of supporting project documentation to senior management across the business.
- Having the ability to support a team of business professionals deployed across a range of projects to achieve excellent standards of productivity and quality.
- Being an effective negotiator, balancing alternatives and seeking win-win solutions.
- Effectively managing project team members and resources, including third parties and suppliers, always maintaining an excellent level of service and ensuring project delivery to time, budget and quality.
- Effective communication of projects’ status and issues to business management, IT and the project teams.
- Project governance including creation and maintenance of the project plan, highlight & progress reporting, risk and issue management.
- Completion of Post Implementation Reviews and making recommendations for improvement.
- Business readiness support.
The Ideal Candidate
The successful Delivery Lead will have proven experience in project management, preferably involving data-intensive projects or MI systems
Whilst experience in the Insurance industry isn’t essential, a knowledge of personal lines home and motor insurance would be of advantage.
Other skills required would include:
- A good technical understanding of data delivery approaches, with the ability to work fluently across development and test teams as well as into the programme management.
- Proven experience of managing cross-functional stakeholders and change management.
- Project Management Certification: PMP, PRINCE2, or Agile certifications are beneficial.
- Strong leadership skills with a focus on fostering a collaborative environment to achieve project success.
- Project execution.
- Adaptability to changing priorities.
- Excellent verbal and written communication skills, with the ability to present to non-technical stakeholders.
- Stakeholder management up to C-Level colleagues.
- Ability to identify potential risks in project delivery and develop strategies to mitigate them effectively.
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus - Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
About The Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.
Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
Saga Group
