Delivery Operations Associate Manager

London, England, United Kingdom

6/17/2025

Location: London (Hybrid)

Career Level: 8

We’re have a exciting new opportunity for someone to join our Supply Chain Management team as a Delivery Operations Associate Manager. In this role, you’ll be responsible for overseeing supply chain operations—including planning, procurement, distribution, and aftermarket services—with a focus on improving efficiency, reducing waste, and driving profitability. You’ll work to optimise the end-to-end flow of goods and services, transform raw materials into finished products, and deliver strategic insights that help our clients achieve £5 in value for every £1 spent on our services.

Responsibilities:

Identify and assess complex problems for area of responsibility

Interaction with Senior Management involving matters that may require acceptance of an alternate approach

Manage a large to medium sized team and work efforts if in an individual contributor role at a client or within Accenture

To ensure delivery of an optimal end to end supply plan for the assigned DRBU Category considering cash, cost and service levers

Request, run and approve scenarios for the DRBU Category within defined levels

Review dashboards to highlight exceptions and drive, and seek approval for required actions to mitigate as required

Creation and approval of inventory stockholding or other relevant policies within defined levels

Creation and approval of new segmentation strategies within defined levels

Creation and approval of parameter automation policies as a result of segmentation strategies within defined levels

Defining the relevant planning horizons, frozen, scheduling and planning

Make day to day planning decisions for the assigned DRBU Category.

Drive continuous improvement and change management in order to deliver sustainable change and the end game operations vision

To ensure all planning relevant master data is complete and correct across all required systems

Own activities from following roles depending on the size and complexities of the category distribution and inventory or master planner

What are we looking for:

Extensive experience across planning, logistics, NPI, FMCG or consumer electronics supply chain

Background in leading large, diverse teams

Experience with ERP systems and supply chain planning tools SAP, Oracle and Kinaxis

Strong knowledge in IWS, CI tools, and agile concept

Holistic supply chain knowledge experience process, metrics, certified Leas Six Sigma Black Belt

Strong knowledge in FMEZ, Fishbone, SIPOC, Kaizen, Lean Methodology

Familiar with E2E Synchronised Supply Chain

Please note that this role may require you to work in rotational shifts