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Summary:
We are seeking a DevOps Engineer who has experience with being embedded in a product team to develop and support operationally resilient cloud infrastructure. The ideal candidate will have a track record in Microsoft Azure and Observability platforms in complex SaaS environments and have excellent communication skills.
You will be joining our growing engineering organization building a wide range of market-leading InsurTech solutions at an exciting time as we evolve our portfolio from desktop/on-premise towards cloud/SaaS.
As a DevOps Engineer, you will work together with product and engineering teams and deliver highly scalable and reliable infrastructure, pipelines and support tools. This is a critical and varied role, using a wide range of technologies, combining strategic work with short-term tactical fixes and improvements.
This role is open to flexible and hybrid working arrangements, with presence in the Reigate office two days per week.
The Role:
- Collaborate with the product and engineering teams on the design, build and operational management of the client-facing services
- Champion and implement best practice solutions for reliable, performant and observable SaaS products
- Build and improve CI/CD pipelines for product teams with focus on high cadence and cost effectiveness
- Implement infrastructure as code with Pulumi
- Support the team in infrastructure and networking related issues
- Maintain and configure observability platforms such as Datadog
- Proactively monitor production and other environments to ensure stability, availability, security and integrity
- Participate in incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
- Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles
- Participate in on-call rotation to provide support and ensure system uptime.