Digital Account Manager (12m FTC)

London, England, United Kingdom

12/23/2024

Role Description

ROLE TITLE Account Manager (Digital)

LOCATION London

REPORTING TO Senior Account Manager

REPORTS n/a

Would you like to work with one of the leading children’s brands in publishing? Pottermore are looking for an experienced sales or account manager with at least 4 years publishing experience to manage our digital retail accounts across the UK and internationally. This role is a fixed-term contract to cover maternity leave.

Who We Are

Pottermore Publishing is the global digital audiobook and eBook publisher of J.K. Rowling’s multi-million bestselling Harry Potter series and associated titles. Working with a global network of retail and library partners, we prioritise accessibility, creativity, and innovation as we bring these beloved stories to life for each generation of readers and listeners to discover.

What Our Team Does

The Account Management Team is responsible for managing relationships with digital retail and library partners, and driving sales revenue using a variety of commercial strategies. We work closely with different teams across the business, to ensure these external partnerships are as high-functioning and collaborative as possible.

What You’ll Be Doing

The job is focused on managing our established relationships with our global retail and library partners, acting as a central source of communication across the business and out to key points of contact on the account side. Day-to-day responsibilities include driving opportunities across your accounts base to deliver on our core business strategy.

Responsibilities

Reporting to the Senior Account Manager, you will be the central point of contact for your account base. You will be responsible for:

• Regularly communicating with partners about our titles, campaigns, marketing assets, and other activity happening across the franchise.
• Developing a detailed knowledge of the company’s products and pricing, ensuring they’re optimised for global markets and easily discoverable.
• Obtaining, sharing, and using customer insights to inform ideas and decisions around future commercial initiatives and marketing campaigns.
• Developing and executing commercial, merchandising and campaign strategies to maximise sales opportunities.
• Collaborating with the Marketing Team to develop and implement high impact and commercially creative campaigns around franchise events and Harry Potter ‘tentpole moments’, alongside retailer-specific initiatives.
• Working with the Finance Team to produce regular reports and analysis on sales results, promotional outcomes, and sales trends, as well as ensuring timely reporting and payments.
• Developing an in-depth understanding of the business’ commercial arrangements and liaising with the Legal Team on contractual requirements and commitments.
  
  

PERSON SPECIFICATION

• Minimum of 3+ years book publishing sales/account management experience
• Excellent knowledge of the book trade, whether UK or international
• Strong interpersonal skills - a collaborative team player able to build and maintain relationships internally and externally.
• Excellent numerical and analytical skills (intermediate to advanced Excel skills).
• Effective communication and presentation skills.
• Highly organised with the ability to prioritise a heavy workload
• An interest in Harry Potter is a bonus (mastermind-level knowledge not required).
  
  

What You Can Expect From Us

• Competitive Salary
• Company Bonus Scheme
• 25 days’ holiday (plus 8 bank holidays).
• Progressive and inclusive policies around Carers, IVF, Menopause, Pregnancy Loss, etc.
• Enhanced maternity leave (18 weeks at full pay) and paternity leave (2 weeks immediately after birth, and 10 additional days over the following 12 months, at full pay)
• Group Pension Plan where we contribute 5% and annual pensions workshops
• Life Assurance of 4 times salary
• Health Insurance (currently with Vitality)
• Health Shield Cashback Plan – dental, optical, physio and wellbeing benefits and much more.
• Annual Creative Bursary to spend on the creative activity of your choice.
• 2 paid days off per year to spend volunteering and giving back to your favourite cause or community project.
• Monthly Lunch & Learn events – hearing great stories from colleagues, clients and external speakers
• Regular fundraising events to raise money for our charity of the year – we are currently fundraising for the Unique – Understanding Rare Chromosome & Gene Disorders
• Seasonal company parties and team lunches
• Subsidised on-site massages
• Learning and Development opportunities, including an in-house Mentoring Programme