Closing Date
2025-08-04
Location: Durrington (Worthing); Hybrid
Permanent
Hours: 37 hours
Salary: Market Valued
It’s an exciting time to join us!
Big ambitions. Big investment. Big changes. We’ve a lot to offer Digital/IT professionals. We’ve already grown tenfold in the past couple of years. Now we’re beginning our biggest transformation programme as we enter AMP8 – and we can’t wait for what comes next, as part of an evolution so huge it’ll change the way we do things forever. There’s a buzz across our business. And digitalisation and data are at the heart of it all.
The
Digital Products and Agile Lead is key in driving engagement, adoption, and continuous improvement of agile and digital product teams across all business directorates, supporting our broader Digital Transformation.
You will guide the transition to a hybrid delivery model, blending project-based methods with agile and product approaches to solve business challenges. You will collaborate across departments, promote and assist the adoption of new ways of working, write business cases, set standards, and measure product team adoption—supporting both existing and new teams as they are established.
A pragmatic, tailored approach is needed on how we adopt product and agile frameworks, build peer consensus, and demonstrate team performance value.
While focused on digital products, you will also be the main contact for agile practices in both project and product contexts.
Being the pioneer in this role, will be responsible for line management to guide and empower your team as it grows.
Responsibilities Will Include
- Product strategy & roadmap – Developing and maintaining our strategy for how product and agile is adopted as part of an overall roadmap. Setting and achieving approach goals for adoption.
- Product adoption and onboarding – Shaping the business case for product teams to form, and onboarding teams into new ways of working. Putting in place the plans, along with appropriate training and support
- Stakeholder engagement – Working collaboratively across the Digital teams and wider business to ensure that agile and product are doing in a way that it complementary to how we operate, rather than seen as an opposing method to current practices.
- Performance metrics – Establishing the metrics to measure how product teams are operating, and then tracking these in operation to inform continuous improvement.
- Communities of practice – Running communities of practice for product-based disciplines. Taking feedback and understanding challenges which are addressed and embedded into ways of working.
- Team leadership – Leading the Digital Products function as this develops with the adoption of products. Setting out the need for additional resource based upon business cases.
Skills And Competencies Needed
- Software delivery methodologies (Waterfall, Agile)
- Agile frameworks (SAFe, Scrum, Lean)
- Atlassian Jira and Confluence
- Product Management (PROD): Expertise in product management principles and practices.
- User Experience Design (HCEV): Strong understanding of UX/UI design principles and practices.
- Agile Methodologies (METL): Proficiency in agile methodologies and tools, such as Scrum, Kanban, and Agile frameworks.
- Industry Research (BPRE): Ability to conduct industry research and competitive analysis.
- Data-Driven Decision Making (DTAN): Using data and analytics to inform product decisions.
- Leadership & Collaboration (LEAD): Strong leadership and collaboration skills, with the ability to manage cross-functional teams.
- Communication (COMM): Excellent communication skills, both written and verbal.
- Innovation (INOV): Ability to foster a culture of innovation and continuous improvement within the team.
- Change Management (CHMG): Expertise in managing organisational change and driving the adoption of new methodologies.
Package
This role will be full time Monday to Friday 37 hours a week.
Southern Water operate a hybrid approach to working 2 days in our Durrington office.
We are offering a market valued salary depending on skills and experience as well as other benefits including:
- Company and performance-related bonus
- Generous pension; up to 11% company contribution
- 25 days annual leave
- Life assurance equal to 4x salary
- Salary sacrifice electric car scheme (after 6 months service)
- Health Cash Plan
- Full funded eye tests
- Two paid volunteering days a year
- Occupational health service
- Discounts with over 800 popular retailers
- Digital GP service
- Study support may be available for job-related qualifications
- Competitive maternity leave and flexible return to work options
- Cycle to work scheme
Join our Core Technologies team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com)
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
Privacy Statement
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.
All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
