Digital Specialist

Qualification: Relevant Bachelor of Engineering or Bachelor of Science or equivalent or higher (IT related qualification may be required).

Company: Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Digital strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.

If you’re looking for a workplace where associates realise and contribute to their full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place!

As a Digital Specialist, you would be responsible for building accurate and thorough digital applications and facilitate effective handover to the support team post the implementation phase of a project - determine business requirements, derive project specifications, software design, implementation, testing, deployment, facilitate end user training, production support and maintenance for on-premise and cloud environments

Duties and Responsibilities:

• Works closely with customer, Business Analysts and Technical Team to understand the OKRs & business requirements and to drive the design and development of high-quality technical solutions.
• Provide quantified delivery estimates for assigned changes/projects.
• Deliver functionality that fully meets the defined Digital functional and non-functional requirements.
• Co-ordinate the management of Path to live and non-path to live environments in line with digital requirements, including triaging and information gathering digital/end-to-end non-live environment issues. Prepare and maintain runbooks and knowledge bases to support future environment triage requirements.
• Provide Level 2 and Level 3 Application Support & development, you may be expected to provide call out support during ‘out of hours’.
• Where appropriate, you should be able to lead the delivery of Continuous Integration in an Agile environment.
• Ensure adherence to organisation’s design and development standards and make recommendations as appropriate.
• Be a technical leader in your technology area, responsible for code reviews of work delivered by junior members.
• Creation of technical documentation, in line with agreed standards.

Technical Expertise:

• Extremely strong core concepts on design development of digital applications
• Good understanding of SDET framework & driving the deliveries.
• Understanding of Cloud concept (AWS/Azure).
• Well-versed with Agile software development principles and practices
• Proficient in web development, digital/mobile technologies
• Well versed with writing and executing unit tests
• Well versed with development and support processes
• Excellent communication, analytical and problem-solving skills
• Passion for product quality and attention to detail
• Ability to business requirements too technical solutions
• Ability to produce technical documentation where required (high-level/low-level, technical designs)

Experience in/Knowledge of:

• Well versed with cloud concepts and technologies
• Working knowledge of ServiceNow, JIRA and Confluence
• Good knowledge of UK Insurance & breakdown domain.

Experience Required:

• 4+ years’ experience in application development & support.