Direct Payments Managed Account Officer - 05578

Newbury, England, United Kingdom

5/13/2025

Are you passionate about supporting individuals to manage their own care and support services?

West Berkshire Council is seeking a dedicated and motivated Direct Payments Managed Account Officer. In this role, you will work closely with the Direct Payments Financial Reviewing Team Leader to provide essential support and guidance to individuals who receive direct payments, ensuring they are able to effectively manage their allocated budgets.

Role And Responsibilities

As a Direct Payments Managed Account Officer, your key responsibilities will include:

• Working directly with individuals to provide advice and support on managing their direct payments and associated expenses.
• Conducting regular reviews of direct payment agreements to ensure compliance and identify any additional support needs.
• Providing guidance on appropriate expenditure and ensuring that individuals are aware of their responsibilities in terms of employing personal assistants.
• Collaborating with other professionals, such as social workers and payroll providers, to ensure a coordinated approach to supporting individuals.
• Maintaining accurate records and documentation in line with organisational requirements.
  
  

Skills And Attributes

The ideal candidate will possess the following skills and attributes:

• Knowledge and understanding of direct payments legislation and regulations.
• Experience in providing advice and support to individuals on budget management and financial issues.
• Excellent communication skills, with the ability to build positive relationships with individuals, colleagues, and external stakeholders.
• Strong organisational skills, with the ability to manage a varied caseload and prioritise tasks effectively.
• Problem-solving mindset, with the ability to identify and address challenges faced by individuals.
  
  

West Berkshire Council Offer Excellent Employment Benefits Such As

• Flexible working wherever possible between the hours of 07.00-21.00
• Hybrid working wherever possible working 40% in the office
• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
  
  

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment

For an informal discussion about the role, please contact Dora Gouveia- Schofield [email protected]

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How To Apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications