Director for Operations’ Chief of Staff
Location
London, England, United Kingdom
Posted At
12/20/2024
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
Description
ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations for this role in Newport (South Wales), London or Titchfield (Fareham) and working between office and remote throughout the week.
As part of the hybrid working arrangement there is a 40% minimum office attendance requirement. Attendance is typically at your contractual office, with occasional travel to alternative locations.
Job Summary
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.
The purpose of this role is to effectively support the Director for Operations to ensure success in all her delivery areas.
The Chief of Staff plays a critical role in, supporting the senior leadership team to set strategic direction and supporting delivery across Operations Group (Surveys, People and Business Services, Communications and Security), playing a critical role as the link between the Senior Civil Servants (SCS) and Operations group and working collaboratively to support high quality delivery.
We are recruiting a high-calibre individual who is comfortable leading in ambiguity, with a proven track record of supporting multiple projects / work strands at pace.
Job Description
This role requires the ability to quickly develop a deep understanding of enterprise-wide and directorate-specific priorities, goals and challenges. The successful candidate will work collaboratively with a broad range of colleagues and senior stakeholders across ONS and wider government to ensure Operations group runs smoothly.
The successful candidate will work across operations group and beyond (including cross government). They will successfully shift between big picture strategic thinking to solving practical and operations challenges. They will be someone who can build and maintain strong personal relationships, deliver results, demonstrate excellent judgement, show keen attention to detail, and work proactively and collaboratively with others. Resilience, patience and a commitment to quality are essential.
You will support the Director for Operations and her teams.
The Role Will Include:
The successful candidate will be across a wide range of projects and workstreams throughout Operations group and across government. The nature of the Directorate’s work and its criticality to ONS’s strategic delivery means that the post-holder must be a motivated self-starter who can adapt quickly to changing needs. Amongst other things, your responsibilities will include:
This role requires the ability to quickly develop a deep understanding of enterprise-wide and directorate-specific priorities, goals and challenges. The successful candidate will work collaboratively with a broad range of colleagues and senior stakeholders across ONS and wider government to ensure Operations group runs smoothly.
The successful candidate will work across operations group and beyond (including cross government). They will successfully shift between big picture strategic thinking to solving practical and operations challenges. They will be someone who can build and maintain strong personal relationships, deliver results, demonstrate excellent judgement, show keen attention to detail, and work proactively and collaboratively with others. Resilience, patience and a commitment to quality are essential.
You will support the Director for Operations and her teams.
Leading The Director’s Outer Office Team Who:
Person specification
We Are Looking For Someone Who:
Behaviours
We'll assess you against these behaviours during the selection process:
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security Clearance
For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying and the department will consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.
If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link, or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.
At the point of SC application, you will need to provide or give access to the following evidence:
All applicants will have access to AI resources, it is therefore important to remember these tools, although helpful in streamlining the writing process, cannot fully understand the organisational context, or requirements for the role you are applying for.
To maintain authenticity and credibility of the application process, should you choose to use generative AI tools, you need to ensure the information you provide in your supporting evidence accurately reflects your skills, knowledge, and experience.
ONS does not advocate relying solely on generative AI to write your application. Doing so may negatively impact your chances of success during the selection process.
If you are invited to interview, please be aware the use of AI tools is prohibited and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Application Process:
Number of Stages: 2 stage process
Stage 1: Application
Stage 2: Interview
Stage 1: Applications should consist of a Curriculum Vitae (CV):
Can you describe a time when you have had to lead multiple priorities, balancing strategic objectives and operational challenges?
If you are successfully through the initial online application sift, you will progress to stage 2 of the recruitment process.
Stage 2: Panel interview including an in-tray exercise and a presentation. The presentation topic will be released after the sift stage and the in-tray exercise will be provided on the day of the interview and candidates will be allocated time to prepare. Interviews will be held in person in Newport (South Wales) 24th - 27th January, Please note we are unable to refund travel or subsistence for candidates attending face to face interviews.
The Sift will be conducted from 15/01/2025
Interviews will be conducted from 24/01/2025
A reserve list may be held for a period up to 12 months from which further appointments may be made. For the full terms and conditions of the post, please see attachment.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission
As part of the hybrid working arrangement there is a 40% minimum office attendance requirement. Attendance is typically at your contractual office, with occasional travel to alternative locations.
Job Summary
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.
The purpose of this role is to effectively support the Director for Operations to ensure success in all her delivery areas.
The Chief of Staff plays a critical role in, supporting the senior leadership team to set strategic direction and supporting delivery across Operations Group (Surveys, People and Business Services, Communications and Security), playing a critical role as the link between the Senior Civil Servants (SCS) and Operations group and working collaboratively to support high quality delivery.
We are recruiting a high-calibre individual who is comfortable leading in ambiguity, with a proven track record of supporting multiple projects / work strands at pace.
Job Description
This role requires the ability to quickly develop a deep understanding of enterprise-wide and directorate-specific priorities, goals and challenges. The successful candidate will work collaboratively with a broad range of colleagues and senior stakeholders across ONS and wider government to ensure Operations group runs smoothly.
The successful candidate will work across operations group and beyond (including cross government). They will successfully shift between big picture strategic thinking to solving practical and operations challenges. They will be someone who can build and maintain strong personal relationships, deliver results, demonstrate excellent judgement, show keen attention to detail, and work proactively and collaboratively with others. Resilience, patience and a commitment to quality are essential.
You will support the Director for Operations and her teams.
The Role Will Include:
- Innovating and improving processes and procedures to ensure optimal efficiency and productivity.
- Thorough preparation for Director-level meetings, including commissioning and quality assuring papers and collation of relevant briefing.
- Reviewing and improving the Directorate’s support structure to optimise skills supply to relevant demand.
- Acting as a liaison between teams and senior leaders regarding the organisation’s culture and well-being.
- Building and leveraging good relationships with colleagues, including senior leaders and other outer office teams, enterprise-wide and across government .
- Assisting and communicating with senior colleagues throughout the business planning and risk management cycle, feeding into enterprise-wide reports as required.
The successful candidate will be across a wide range of projects and workstreams throughout Operations group and across government. The nature of the Directorate’s work and its criticality to ONS’s strategic delivery means that the post-holder must be a motivated self-starter who can adapt quickly to changing needs. Amongst other things, your responsibilities will include:
- Supporting the Director for Operations in her day-to-day activities and wider strategic planning. Acting as a key interface with the wider ONS, UKSA and external stakeholders .
- Shifting between big picture strategic thinking and solving practical and operational challenges to ensure the Director and her senior leadership team can use their time effectively on high level priority work.
- Supporting the senior team to oversee delivery of key functions of the group including workforce planning, business planning and risk management .
- Line management of 3 direct reports and 6 indirect reports.
- Effectively engaging with and influencing colleagues, where you have no line management responsibility, to ensure delivery.
- Coordinate high quality meetings, briefings, and other engagements for the Director and her senior leadership.
- Clearly and sensitively communicate feedback from the principal to the wider team and translate steers to set strategic direction for Operations Group .
- Manage travel and planning to ensure best use of work time.
- Lead the directorate’s relationship with other outer office functions across the ONS / UKSA.
This role requires the ability to quickly develop a deep understanding of enterprise-wide and directorate-specific priorities, goals and challenges. The successful candidate will work collaboratively with a broad range of colleagues and senior stakeholders across ONS and wider government to ensure Operations group runs smoothly.
The successful candidate will work across operations group and beyond (including cross government). They will successfully shift between big picture strategic thinking to solving practical and operations challenges. They will be someone who can build and maintain strong personal relationships, deliver results, demonstrate excellent judgement, show keen attention to detail, and work proactively and collaboratively with others. Resilience, patience and a commitment to quality are essential.
You will support the Director for Operations and her teams.
Leading The Director’s Outer Office Team Who:
- Coordinate high quality meetings, briefings, and other engagements for the Director and her senior leadership.
- Clearly and sensitively communicate feedback from the principal to the wider team and translate steers to set strategic direction for Operations Group .
- Manage travel and planning to ensure best use of work time.
- Lead the directorate’s relationship with other outer office functions across the ONS / UKSA.
Person specification
We Are Looking For Someone Who:
- Builds and maintains strong relationships across diverse teams and is adept at managing multiple senior stakeholders. Can act confidently as the main point of contact for important internal and external stakeholders (e.g. executive private offices, other government departments, external organisations and companies).
- Strategically maximises efficiency. Plays a critical role in making best use of their principal's time - shielding her from unnecessary distractions and allowing her to focus on high-impact activities.
- Strives for excellence with a sharp attention to detail: catches problems/errors early, works effectively at pace, takes decisions / makes recommendations in the face of incomplete data .
- Excels in running multiple work strands in parallel and thinks strategically to deliver them to a high standard. Able to proactively problem-solve, re-assess priorities and maintain focus on the most critical deliverables and bigger picture: not only what needs to delivered but why.
- Self-motivates, can operate with high autonomy and remain calm and resilient under pressure.
- Supports and motivates others. Collaborates effectively with colleagues, builds strong relationships, and contributes to a positive team dynamic. Keeps people motivated. Can set direction, influence effectively, articulate a vision and manage performance.
- Has demonstrable experience of successfully delivering in a similar role.
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Delivering at Pace
- Changing and Improving
- Communicating and Influencing
- Managing a Quality Service
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security Clearance
For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying and the department will consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.
If you are unsure that you meet the eligibility above, please read the information available on Gov.uk on this link, or contact the recruitment email on the advert before applying to discuss, as failure to meet the residency requirements will result in your security clearance application being rejected and any offer of employment being withdrawn.
At the point of SC application, you will need to provide or give access to the following evidence:
- Departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- Your credit and financial history with a credit reference agency
- Security Services records
All applicants will have access to AI resources, it is therefore important to remember these tools, although helpful in streamlining the writing process, cannot fully understand the organisational context, or requirements for the role you are applying for.
To maintain authenticity and credibility of the application process, should you choose to use generative AI tools, you need to ensure the information you provide in your supporting evidence accurately reflects your skills, knowledge, and experience.
ONS does not advocate relying solely on generative AI to write your application. Doing so may negatively impact your chances of success during the selection process.
If you are invited to interview, please be aware the use of AI tools is prohibited and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Application Process:
Number of Stages: 2 stage process
Stage 1: Application
Stage 2: Interview
Stage 1: Applications should consist of a Curriculum Vitae (CV):
- Details of your relevant qualifications and full employment history, giving details (where applicable) of relevant key achievements in recent posts.
Can you describe a time when you have had to lead multiple priorities, balancing strategic objectives and operational challenges?
If you are successfully through the initial online application sift, you will progress to stage 2 of the recruitment process.
Stage 2: Panel interview including an in-tray exercise and a presentation. The presentation topic will be released after the sift stage and the in-tray exercise will be provided on the day of the interview and candidates will be allocated time to prepare. Interviews will be held in person in Newport (South Wales) 24th - 27th January, Please note we are unable to refund travel or subsistence for candidates attending face to face interviews.
The Sift will be conducted from 15/01/2025
Interviews will be conducted from 24/01/2025
A reserve list may be held for a period up to 12 months from which further appointments may be made. For the full terms and conditions of the post, please see attachment.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Recruitment Operations
- Email : recruitmentoperations@ons.gov.uk
- Email : recruitmentoperations@ons.gov.uk
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
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