Director of Property Management

Director of Mixed-Use Operations – Property Management

This is an exciting opportunity to join a dynamic organisation renowned for its innovative approach to property management. This strategic role will focus on delivering exceptional operational management for a diverse mixed-use portfolio, driving best-in-class service delivery, sustainability initiatives, and stakeholder satisfaction. The successful candidate will lead teams, oversee asset performance, and shape the long-term strategy for portfolio excellence.

Key Responsibilities:

• Develop and implement strategic operational and property management plans.
• Oversee managing agents and service delivery partners to ensure excellence.
• Lead the management of public realm, commercial, and residential assets.
• Drive sustainability, ESG initiatives, and customer-focused operations.
• Mobilise new developments and manage seamless handovers.
• Act as the client’s strategic advisor on commercial property.
• Ensure compliance with all commercial leases and industry best practices.
• Lead and support business development efforts within the mixed-use department.
• Manage departmental budgets, fee raising, and collection.
• Represent the mixed-use team on the senior leadership team, providing strategic insight and reporting.
• Oversee the operational management of key sites, including a significant Grade A office component.
• Engage in day-to-day management of on-site teams, ensuring processes and procedures are effectively implemented.
• Collaborate with the internal business development team to win new business and manage existing client relationships.

About You:

• MRICS-qualified or with equivalent experience in property management.
• Proven experience managing large-scale, mixed-use portfolios in senior strategic roles.
• Expertise in stakeholder management, customer experience strategies, and sustainability.
• Strong leadership skills with a track record in team and project management.
• Excellent communication and interpersonal skills.
• Well-networked within the commercial property market.
• Hands-on approach with the ability to manage day-to-day operations and strategic initiatives.

About the Organisation: Our client is one of the fastest-growing mixed-use and living operators in the UK, managing a substantial portfolio that includes residential units, commercial spaces, and public realms. They are known for their commitment to creating vibrant communities and delivering exceptional service to their clients and residents. The organisation is ambitious and continues to expand, working with a wide range of institutional investors and delivering large-scale, mixed-use city centre schemes. Key projects include significant Grade A office spaces and mixed-use developments in major UK cities.

How to Apply: For a confidential discussion to learn more about this opportunity, please contact Emilia Fasano [email protected] or Matthew Evans [email protected]