Director of Sales - MICE (12 month maternity cover)

Hotel Café Royal enjoys an unrivalled setting on Regent Street where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It is where history, culture, business and the stage are just steps away. That's why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and Muhammad Ali, Winston Churchill and David Bowie, David Chipperfield and Albert Adrià, Hotel Café Royal has always been the vibrant living room of London, the place to convene, converse and celebrate.

Hotel Cafe Royal are currently looking for a Director of Sales for MICE on a 12 month fixed term maternity cover.

Your role:

As Director of Sales for MICE you will be responsible for developing New Business and growing our market share through our existing accounts by promoting Hotel Café Royal as the luxury hotel of choice in London for groups and business guests. With your exceptional local knowledge and unrivalled regional contacts, you will undertake extensive travel in order to meet key clients, develop potential new business, and participate in road shows and regional travel exhibitions in order to grow a prestigious portfolio of accounts. You will also undertake regular Account Management activities such as hosting fam-trips, arranging client visits to Café Royal and liaising with end clients.

Reporting to the Director of Sales and Marketing, your work will support and play a key part in the realisation of the wider hotel sales strategy.

You will be expected to play an active role in the formulation of the annual sales budget and plan for the hotel, from which you will regularly report on business trends, the performance of your market, revenue and costs against the P&L.

Your profile:

You will epitomise the very essence of 21st century hospitality; with a natural flair, drive and talent for Sales combined with extensive knowledge of both the High End Corporate and luxury international travel markets. Your experience must include a proven track record within the luxury hotel market to deliver a professional and dedicated sales service in keeping with Hotel Café Royal’s hallmarks of quality and style.

As a dedicated Sales specialist, you will ideally have a background within a similar Senior Sales Manager / Head of MICE role ideally gained in a similar Luxury 5* Hotel. You will of course be extremely well networked. Your communication skills (both verbal & written) will be exceptional. Finally, you will be able to demonstrate excellent time, leadership and project management skills as you will set and manage a demanding sales and revenue targets to ensure success.

Benefits:

• Highly competitive salary
• Annual discretionary bonus of up to 25% of basic salary dependent on achieving agreed quarterly KPIs
• Single cover private medical insurance with Aviva (after 3 months)
• Monthly zone 1 and 2 travel card allowance for sales meetings / events
• Access to heavily discounted friends and family rooms rates
• Two complimentary rooms nights per year (after 1 year of employment)
• Up to 50% colleagues discount in all our food and beverage outlets
• Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments)
• Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January)
• Christmas celebrations, including colleague lunch, children’s party and Christmas gift
• Automatic membership of the company’s life assurance scheme from day one
• Generous discounts on retail and dining in Central London through the West End Club app
• Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments
• A variety of external benefits including gym discounts and free eye tests
• Cycle to work scheme and season ticket loan
• A wide range of both internal and external training and development programmes to support all of our colleagues’ career progression
• The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday