The Christie NHS Foundation Trust

Directorate Support Manager

Company
Location
Oldham, England, United Kingdom
Posted At
3/20/2025
Advertise with us by contacting: [email protected]
Description
Northern Care Alliance NHS Foundation Trust

About

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - careappreciate, an inspired to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

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Key details

Location

SiteRoyal Oldham HospitalAddressRochdale RoadTownOldhamPostcodeOL1 2JHMajor / Minor RegionManchester

Contract type & working pattern

ContractPermanentHoursFull time - 37.5 hours per week

Salary

Salary£29,970 - £36,483 per annumSalary periodYearly

Grade(Band 5)

Specialty

Main areaDirectorate Support ManagerInterview date14/03/2025

Job Overview

A great opportunity has arisen for a full time Directorate Support Manager to join the Gynaecology Directorate.

You will assist the Division in the development and implementation of policy, business planning, business objectives and service developments and a ssist service leads in meeting performance management requirements of the services, including, RTT, cancer, Patient Flow, Sickness & Absence, quality and activity targets.

You will undertake specific project work as identified by the Divisional Team.

You will support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions and plan and monitor the use of the theatre lists to ensure maximum utilisation and work closely with the Consultant team to manage capacity and demand.

You will assist in the investigation of complaints/incidents/PALS and m aintain a flexible approach towards assisting in the general smooth running of the Department and support with patient flow by attending relevant meeting and escalating concerns.

Interviews will be held on 14th March 2025

Advert

rovide updates to clinical leads on sickness & absence statistics within each specialty highlighting where there are particular issues. You will e nsure medical staff are compliant with mandatory training and take necessary action for those not compliant and e nsure the weekend on-call planning rota is completed and disseminated appropriately, and any changes are escalated where necessary. p

You will produce Business Plans as and when required, chasing these up to timescales and deadlines and a ssist the Directorate Manager with the management of the RTT and cancer performance validation and support the achievement of the RTT and cancer standards.

You will attend RTT and cancer performance meetings with directorate and clinical teams when required and support the tracking of patients and escalation of patient treatment in relation to delays in treatment.

You will liaise with the Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Directorate manager in a timely manner and collaboratively work up recovery plans.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values - care, appreciate and inspire to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.

By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed Job Description And Main Responsibilities

website: www.careers.northerncarealliance.nhs.uk

The Northern Care Alliance NHS Foundation Trust does not accept unsolicited CVs from recruitment agencies and will not be liable for fees for candidates submitted speculatively. Click here for further information.

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.

[email protected]

For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.

In applying for this post, you give the Trust permission to use your data for recruitment purposes.

Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.

@NCACareersNHS

Applicant requirements

info The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications

Essential criteria

  • Educated to degree level or equivalent experience
  • BTEC Certificate in Management or equivalent.

Desirable criteria

  • Business administration qualification, eg, NVQ 3.
  • Knowledge of PRINCE principles

Experience

Essential criteria

  • Substantial experience of working within an acute trust.
  • Experience of working within a waiting times/performance (RTT) environment
  • Previous experience of working within an acute setting to support patient flow.
  • Previous experience of problem solving skills.
  • Ability to use a range of MS office packages
  • Experienced user of all Patient Administration and Clinical Systems

Desirable criteria

  • Previous experience of working with clinical teams to support understanding of RTT and cancer rules

Knowledge

Essential criteria

  • Knowledge of National 18 week RTT Programme
  • Knowledge of the implications on trust wide performance relating to RTT
  • Knowledge of PAS (Patient Administration System) or other similar system appropriate to RTT pathway monitoring
  • Knowledge of Cancer Pathway

Desirable criteria

  • Knowledge of a detailed understanding of the process flow from non-admitted to admitted in relation to RTT
  • Knowledge of the relevance and importance of Quality Management Systems (QMS)
  • Understanding of the NHS Operating framework

Skills

Essential criteria

  • Flexible approach to working patterns
  • The ability to move around the hospital site
  • Able to represent the Trust at local and national meetings
  • Maintain confidentiality at all times
  • Approachable
  • Awareness of Health and Safety in the workplace
  • Awareness of equal opportunity issues
  • Must be able to access various locations
  • To demonstrate the ability to plan and delegate in order to contribute to the provision of an efficient and timely service to the Trust
  • Excellent interpersonal skills (verbal and written) and communication skills to liaise with all disciplines both on the telephone, in person and in writing
  • Excellent Organisational Skills
  • Able to deal with people in a sensitive, objective and articulate manner
  • Ability to analyse and interpret complex data
  • Implementing change within a performance agenda

Documents

  • Job Description (, 296.6)PDFKB
  • FR (, 120.7)PDFKB
  • Sponsorship & eVisa Information (, 141.8)PDFKB

Further details / informal visits contact

NameStella WellingsJob titleAssistant Directorate ManagerEmail address [email protected]Telephone number07970646370Additional information

or

Kate Hurst

Senior Manager

[email protected]
Advertise with us by contacting: [email protected]
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