Dual Role Officer - Relief

Cardiff, Wales, United Kingdom

11/23/2024

JOB TITLE: Dual Role Officer - Relief

LOCATION: Mermaid Quay, Cardiff

SHIFT PATTERN: 4 on 2 off, 48 hours per week

PAY RATE: £11.50 per hour

Main Duties & Responsibilities:

• Ensure the cleaning standards within the Centre are of the highest thereby delivering a clean and safe environment for all visitors
• Ensure efficient recycling and waste management is carried out
• Maintain welfare facilities in good condition
• Liaise with all colleagues to ensure the smooth and efficient running of the Centre
• Cleaning car parks with mechanical sweeper and manually brushing edges and gutters
• To carry out a daily inspection of site streets, car parks, service roads/areas and public access areas back of house
• Ensure all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager
• In conjunction with Facilities Manager & Centre Manager communicate and deliver Health and Safety, practices, and regulations to company/centre specifications To prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors
• Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences and attending Court or Tribunal to give evidence
• Monitoring and operating CCTV cameras including viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously, namely CCTV footage, Bodycams and the radio system
• Dealing appropriately and with courtesy individuals who to act in an anti-social manner, who are or
  
  

appear to be under the influence of alcohol or drugs and escorting individuals from the Centre/site.

• Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance, and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site
• Ensure all contractors have a valid permit to work, before commencing any works
• Reception duties, including answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors' book
• Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations
• Deal with any spillages or litter within the mall and common areas
• To take responsibility for your own and others health and safety, to carry out your role safely and to health, safety and security legislation and guidelines
• To undertake other miscellaneous duties relating to general services within the Centre, as requested by the management team
  
  
  

Person Specification:

Essential

• SIA Door Supervisor Licence
• Positive can-do attitude
• Flexible
• Team Player
• Proactive
  
  
  

Desirable

• CCTV Licence
• First Aid
  
  
  

Benefits

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
  
  

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.