Duty Manager (IAG Cargo)

London, England, United Kingdom

12/4/2024

Job Title

Duty Manager (IAG Cargo)

Job Description

Reports to Maintenance Manager

Location London – Heathrow Airport

Introduction to role

Vanderlande is the global market leader in baggage handling systems for airport, and sorting systems for parcel and postal services. Working within IAG Cargo, the Duty manager will be leading, coordinating & managing the Engineering maintenance technicians to ensure productivity and output, equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales.

Role Responsibilities

To manage the shift based Engineering maintenance technicians to carry out planned preventive, corrective and reactive maintenance. To maintain and optimize the performance of the equipment and staff in terms of operational safety, availability, responsiveness and throughput to meet the contractual service levels. Act as first point of escalation and seek to resolve issues as they arise.

Your responsibilities and activities will include

• To be the principal point of contact for BA Operations with regards to the above and responsible for the reporting in accordance with the agreed schedules and company procedures
• Responsible for the Vanderlande maintenance team and any contractors working on their behalf with the primary objective to achieve optimum work performance, productivity and reliability, including where necessary measures to improve performance
• Organise teams in all aspects of working time, presence at work, work rosters, staffing matrix, building access, health and safety inductions, cargo handling safety requirements, holiday and sickness, absence cover and overtime work.
• Ensure proper handover of shift duties including tools and gear as well as ongoing unresolved matters, areas of concern and plant equipment that was only just returned to service
• Attend meetings with BA and other Vanderlande functions in order liaise and debrief operational matters, pick up, verify and settle concerns, progress joint efforts, propose worthwhile ways ahead while building reliable and trustworthy relationships
• Disseminate comprehensive, accurate and presentable reports according to the contractual obligations and other mutual agreements in a timely manner. Ensure all work entered into Maximo correctly and in a timely manner
• Responsible for the continuous improvement of policies and procedures as well as learning continuously and developing professional potential and ability
• To ensure that all such staff comply with all aspects of Health and Safety at work and with the Company Procedures
• Ensure correct PPE is worn, Permit and LOT procedures are followed
  
  

Essential

Role Qualification and Skills

• Have experience in managing multi skilled maintenance teams
• Time served apprenticeship or equivalent
• City & Guilds/NVQ level 3 or above in maintenance mechanical/electrical discipline
• Previous experience within an FMCG manufacturing or automated warehousing environment (essential)
• A proactive approach to fault finding alongside excellent communication skills
  
  

Desirable

• Exposure to 17th edition
• Exposure to ONC/HNC
• Have experience in using PLC’s and diagnostics
• Have experience in training/coaching
• Experience in RCA and Lean methodologies
  
  

What We Offer

• 28 days annual leave (excluding public holidays)
• Bupa Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Pension with Aviva
• Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.
  
  

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.