Education Support Manager

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We're currently looking for an Education Support Manager on a full time, 18-month FTC basis. This position sits within the Education Solutions and Students Support team and we are flexible on the location of this role.

The purpose of this role is to ensure that all student and education partners' product development and management activity operates within established parameters and ensure that all products, solutions, and interventions are market-leading, relevant and best-in-class.

The Job

Reporting to the Education Support Lead, on a day-to-day basis, you'll be involved in the following:

• Manage entire product lifecycle from strategic planning to tactical activities

• Be responsible for managing a suite of student and partner related products

• Review and report on the performance of products

• Be an expert with respect to the customer, market and the competition

• Develop customer and market requirements into products and services, built upon research and understanding of target market segments

• Work with the learner experience, technology, content teams and other internal experts and external third parties to design and develop products

The Person

We're looking for someone who has:

• Experience in the professional education industry

• Demonstrated success in developing E-learning and virtual support resources, with the ability to define requirements and evaluate solutions

• Excellent knowledge of the product development processes

• Demonstrated success in launching excellent products

• A problem-solving approach, with strong analytic and decision-making abilities

• Exceptional communication skills - both written and verbal, including producing and delivering engaging presentations

• Strong project management skills

• Knowledge and experience of trends in learning and education technologies

• Able to work effectively at all levels in the organisation

We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://www.accaglobal.com/uk/en/about-us/work-for-us.html.