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About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere
We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About The Team And Role
IT Digital Delivery
The Digital Delivery team at GBG is at the heart of transforming how we work, powering the systems, data, and technology that enable our global business to grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make a real difference.
Enterprise Architect
We are seeking a strategic and hands-on Enterprise Architect to lead the architectural vision and technology roadmap across the organisation. This role is critical in shaping scalable and future-proof enterprise systems aligned to business goals. The Enterprise Architect also leads the Architecture & Design Centre of Excellence (CoE), overseeing Solution Architecture and Process Improvement functions.
This role combines long-term strategic thinking with short-term delivery enablement, acting as a key enabler for technology-driven transformation and simplification initiatives.
What You Will Do
Enterprise Architecture Leadership
- Define and maintain the enterprise architecture strategy and target state aligned to business and technology objectives
- Lead the creation of capability maps, reference architectures, and technology roadmaps
- Ensure technology investments support scalability, interoperability, and reuse
- Govern architectural decisions across business systems, CRM, ERP, data, and integration platforms
Architecture & Design CoE Leadership
- Lead and manage the Architecture & Design CoE, including a Solution Architect and Process Improvement Lead
- Set clear direction, priorities, and development plans for the CoE team
- Drive collaboration between architecture, delivery, and business stakeholders
- Promote the use of design thinking, systems thinking, and architecture best practices across teams
Solution Design & Governance
- Provide oversight and assurance of high-level solution designs, ensuring alignment to enterprise architecture
- Review and guide solution architects and delivery teams on integrations, security models, and platform usage
- Maintain the architecture review board (or equivalent), approving deviations and exceptions as necessary
- Own architecture governance frameworks and standards
Collaboration & Strategic Partnership
- Collaborate with Product Owners, Architects, and business leaders to ensure solutions are aligned with organisational priorities
- Partner with IT security, data protection, and compliance teams to ensure platform integrity
- Act as the senior escalation point for complex data, reporting, or integration issues
Technology Strategy & Innovation
- Evaluate emerging technologies, trends, and vendors to shape future technology direction
- Lead technology risk assessments and provide architecture input into business cases
- Represent the architecture function in strategic programmes and transformation initiatives
Skills We Are Looking For
Essential Skills & Experience
- Significant experience in enterprise architecture roles within medium to large organisations
- Strong knowledge of application, integration, data, and security architecture
- Proven experience leading architecture teams or CoEs, and mentoring senior technical professionals
- Experience with CRM, ERP, data platforms, and cloud technologies (Microsoft and Salesforce preferred)
- Excellent stakeholder engagement and communication skills across technical and business domains
Desirable Skills
- Formal EA frameworks (e.g., TOGAF, Zachman) and architecture modelling tools (e.g., ArchiMate, Lucidchart)
- Background in solution architecture, business analysis, or process improvement
- Experience with agile and product-centric delivery environments
- Experience delivering digital transformation or system consolidation programmes
What Success Looks Like
- A clear, aligned enterprise architecture strategy that informs digital priorities and investment decisions
- High-quality solution designs that reduce risk, improve interoperability, promote tech consolidation and support delivery velocity
- A high-performing Architecture & Design CoE contributing to continuous improvement and innovation
- Business confidence in architecture function as a trusted partner to enable long-term success
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to
[email protected] and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Unleash your potential and be part of our mission to power safe and rewarding digital lives. 
