Environment Manager

Environment Manager

The purpose of the IT Environments Manager is to oversee delivery and maintenance of all pre-production environments. They will ensure quality and speed in releases, maintaining consistency across environments, documenting variations, and automating deployment activities to reduce errors.

The role will own the cross-technology domain release management process, and is responsible for process design, optimisation and policy. Under the governance of change management, release management oversees the overall process by which the production environment is updated, upgraded and maintained.

The IT Environments Manager will establish an Environments Framework to create roadmaps based on multiple project requirements, set environment guidelines, along with the provision and management of environments (release, refreshes) through the application lifecycle tooling and processes, pressing for automation and self-service provisioning as standard.

Responsibilities

• Develop am Environments framework to establish a mature and repeatable process to deploy at scale a route to live capability.
• Ensure the Non-Production Environments are properly understood, managed (governed & coordinated) and “Fit for Purpose” for usage by the relevant SDLC teams and projects
• Automate configuration and provisioning: Reducing delays due to unplanned work and coordination issues.
• Ensuring environment consistency: Making stages, gates, and status visible to shorten feedback loops and allow immediate action when problems arise.
• Working with Architects and other teams, develop, implement and continually improve the Environment tooling and processes.
• Working closely with the Senior IT Platform Manager & Senior IT Operations Manager, ensure services, tools, skills and people work in a matrixed way to ensure environment provisioning can be consumed by the platform team and IT delivery squads
• Ensure a continuous Integration and continuous Delivery pipeline. Enable teams with tools to quickly assess build status, accelerate handoffs, and maintain visibility throughout the process.
• Management of the release program activities (for example, cross-domain release integration testing and assessment of release production worthiness) designed to provide key stakeholders with pertinent information, such as summary data, key performance indicators (KPIs) and metrics
• Ensuring adequate checks are in place and completed ahead of any release (production) - including managing any risks that affect the release scope

Knowledge and Qualifications

• ITIL Foundation (v3 or v4)
• Best practices in Environment Management
• Advanced knowledge of the SDLC & continuous Integration and Development processes
• Strong written and verbal communication skills
• Strong organisational, planning, financial and time management skills
• Ability to manage and prioritise multiple people & tasks simultaneously
• Ability to coordinate cross-functional work teams toward task completion
• Demonstrated effective leadership and analytical skills
• Extensive environment management experience
• Experience in information systems operations environment
• Experience of using industry standard Environment & configuration management tools and code repositories
• Understanding the Environment Management process from an IT governance and security perspective

Desirable

• Service Asset & Configuration Management best practices
• Test Management best practices
• Change Management best practices
• Agile or Lean Certification
• Knowledge of orchestration tools
• Familiarity with DevOps concepts and tools
• Understand of testing software, technologies and processes