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Job Title: Facilities Assistant
Department: Corporate Services and Real Estate, London
Location: 32 Duke Street, London
Hours: 08:00 AM - 5:00 PM (flexibility required for out-of-hours supervision)
Job Summary
The Facilities Assistant will support the London office, handling mail, service calls, furniture needs, conference room setups, and general office maintenance. Flexibility for out-of-hours work, including weekends, is required. This role requires a proactive individual with strong organizational skills and the ability to handle a dynamic work environment.
Principle Responsibilities
- Mail Handling: Sort incoming mail, dispatch outgoing mail by midday, process certified/return receipt packages and deliver to post office.
- Package Management: Log, track, and deliver priority packages, coordinate pickups and deliveries.
- Service Calls: Respond to employee service calls/emails, and coordinate with building engineers on service requests.
- Furniture and Setup: Review and reconstruct furniture, set up conference rooms, and handle manual tasks.
- Maintenance: Identify and address cleaning deficiencies, maintain office appearance, and ensure well-stocked supplies.
- Employee Office Needs: Day to day tasks such as desk repairs, daily moves, changing printer toners.
- Ad Hoc Tasks: Provide holiday cover for the Office Management/Facilities team as required.
Qualifications/Skills
- Proficiency in Microsoft Office, especially Excel; data entry skills beneficial
- Detail-oriented and thorough with strong ownership of work
- Proactive and logical problem solver
- Ability to prioritize in a fast-paced and constantly changing environment
- Strong sense of urgency and quick learner
- Team player with strong willingness to participate and help others
- Excellent communication skills
- Personal integrity; friendly, cooperative, and trustworthy