Facilities Management Specialist

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

The Role

The Facilities Management Specialist encompasses all responsibilities of a Facilities Assistant, with additional duties reflecting a higher level of experience and support provided to the organisation and Facilities Manager. SFAs play a critical role in managing more complex tasks and mentoring team members.

What you will do

• Represent and uphold FDJ United values in all interactions.
• Oversee the reception area and ensure excellent service to employees and visitors.
• Assist visitors with signing in and out.
• Handle incoming and outgoing mail and deliveries.
• Ensure the reception area and meeting rooms are tidy and presentable.
• Plan and conduct office tours for new hires.
• Ensure that you adhere to the Governance, Risk & Compliance (GRC) obligations for your role.
• Identify and raise any non-compliance incidents promptly to your line manager.
• Challenge processes, policies and projects that will negatively impact compliance within the Group.
• Complete all mandatory compliance training assigned to you.
• Reach out to the Compliance Team if unsure of any of your compliance obligations or the requirements are unclear.

Advanced Administrative Support

• Responsible for proper document management.
• Create and manage Purchase Orders.
• Record the weekly walkabouts findings.
• Responsible for Symmetry reporting.
• Responsible for email response and internal communication.
• Supporting the FM with contract management.

Facilities Management

• Manage the internal Jira system for facilities-related requests.
• Support the Facilities Manager with various tasks and projects.
• Maintain the FM knowledge base page.
• Provide mentorship and guidance to Facilities Assistants.
• Update the ISO compliance page.
• Conduct weekly facilities inspections.
• Provide substantial support to Facilities Managers in managing more complex tasks.
• Lead and participate in special projects as assigned.
• Act as a point of escalation for issues beyond the scope of Facilities Assistant.
• Act as a role model and teach new staff and team members.

Event and Meeting Preparations

• Plan and execute in-house and external events.
• Order food and beverages for meetings and events and assist with any associated paperwork tasks such as putting out menus, allergy information.
• Assist with meeting room setups and report any technical issues.

Physical Security

• Administer visitor management systems and report any issues.
• Administer Symmetry reporting.
• Create and manage ID cards for employees, consultants, and suppliers.
• Administer personal lockers list.
• Administrate the CCTV system upon need.
• Manage access cards and ensure security compliance.

Health & Safety

• Act as a fire marshal or first aider and other safety staff roles as assigned.
• Report and document any accidents or incidents.
• Maintain health and safety compliance and training.
• Conduct regular checks on first aid supplies and equipment.

Environmental Reporting

• Responsible for the carbon footprint reporting.

Communication

• Communicate office updates and info in our Intranet, per mail and on internal presentations.
• Update regularly internal comms platform page for the specific location.

Additional Responsibilities

• Conducting daily office cleanliness checks and ensuring maintenance issues are addressed.
• Handling semi-heavy lifting tasks.
• Conducting weekly facilities inspections such as PPM & Cleaning.

How you will be measured

• Acting in line with FDJ United values.
• Successful completion of all relevant training and other compliance activities that support FDJ United sustainable and responsible growth.
• The response time in the internal ticketing system queue.

Your experience

• Experience working in Facilities Management role or organisation previously.
• Experience working in a Reception and/or as an Office Assistant before.
• Previous experience from similar duties.
• Experience from working with service.
• Previous experience from working with events, planning and execution.