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About the Role:
The Enterprise Field Applications Engineer (FAE) is a key technical expert responsible for supporting enterprise-level customers in adopting and optimizing Altium’s software solutions. The FAE will work closely with sales, product teams, and customers to deliver technical guidance, product demonstrations, and tailored solutions that drive customer success. This role requires a deep understanding of PCB design, electronic engineering, and enterprise software deployment.
A Day in The Life of Our Enterprise Field Applications Engineer:
- Serve as a trusted technical advisor to enterprise customers, guiding them on best practices for utilizing Altium’s software solutions.
- Provide in-depth product demonstrations, training, and technical support to customers to ensure successful adoption.
- Collaborate with the Enterprise Sales team to identify customer needs, define solutions, and drive revenue growth.
- Work with Product Management and R&D to relay customer feedback, feature requests, and industry trends.
- Troubleshoot and resolve complex technical challenges related to PCB design, data management, and software implementation.
- Develop and present technical content, including webinars and workshops
- Engage with customer engineering teams to optimize workflows and ensure seamless integration of Altium solutions into their design environment.
- Stay up-to-date with industry trends, emerging technologies, and competitor offerings.
What You’ll Need For This Position:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
- Fluency in English and at least one additional language (German, French, Spanish, Italian)
- 5+ years of experience in PCB design, EDA software, or a related technical field.
- Deep knowledge of PCB design tools and methodologies.
- Proficiency with Altium Designer and enterprise-level EDA solutions.
- Understanding of PLM, ERP, and data management integration.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to translate technical concepts into business value.
- Customer-centric mindset with a proactive approach to solving challenges.
- Strong collaboration skills, working effectively with sales, product, and engineering teams.
- Experience working with enterprise customers in an FAE or similar role.
- Familiarity with cloud-based design collaboration tools.
- Knowledge of scripting and automation in EDA workflows is a plus.
UK Benefits
- 🏥 Private health insurance including dental coverage
- 🌅 Pension scheme with company match
- 🧘 Calm App, mental health and wellbeing support
- 📚 Professional development support
- 🏖 28 days' holiday + public holidays
- 🖥 Home internet allowance
- 🏡 Flexible working arrangements available based on role and location
- 💪 Corporate membership rates with national gyms
- 🥪 Free lunch, snacks, and drinks every day in office
- 🚗 Free office parking, bicycle and scooter storage
