Field Installation Engineer Apprenticeship
Company
Location
London, England, United Kingdom
Posted At
11/23/2024
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Description
About GBG
GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.
Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.
Why you should be@GBG
Reach
The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.
This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.
Trust
When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.
This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.
About The Team
Our Professional Services and Support teams are responsible for the successful delivery of the GBG Scannet product to our customers. The team are with the client every step of the way ensuring that the product is successfully deployed and integrated with the customer's internal systems, in line with the contract and the specification documents, ensuring the service is delivered on time and on budget. Post-delivery, the team continue to support the customer for maintenance and future improvements and updates
The role
Following the initial induction and with continued training and support, you will find yourself involved in various tasks where you will put your learning into practice. You will work with a number of customers in different sectors that have a requirement to perform Document Verification on their Customers. You will be responsible for building hardware equipment, delivering to clients and provide them with training on how to use the solution. As we continue to grow, ongoing support with existing customers also forms part of this role.
What You Will Do
This program will provide you exposure to GBG customers with tasks involving, but not limited to:
What We're Looking For
As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to behired@gbgplc.com and we'll be in touch. You can also check out our career site here.
Why not apply and make life@GBG work for you?
GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.
Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.
Why you should be@GBG
Reach
The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.
This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.
Trust
When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.
This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.
About The Team
Our Professional Services and Support teams are responsible for the successful delivery of the GBG Scannet product to our customers. The team are with the client every step of the way ensuring that the product is successfully deployed and integrated with the customer's internal systems, in line with the contract and the specification documents, ensuring the service is delivered on time and on budget. Post-delivery, the team continue to support the customer for maintenance and future improvements and updates
The role
Following the initial induction and with continued training and support, you will find yourself involved in various tasks where you will put your learning into practice. You will work with a number of customers in different sectors that have a requirement to perform Document Verification on their Customers. You will be responsible for building hardware equipment, delivering to clients and provide them with training on how to use the solution. As we continue to grow, ongoing support with existing customers also forms part of this role.
What You Will Do
This program will provide you exposure to GBG customers with tasks involving, but not limited to:
- Arranging and managing equipment installations with customers both on-site and remotely
- Resolving IT hardware issues incl. replacing PC components and OS re-installations
- Testing and evaluating new software updates before release to clients
- Support Sales teams with any technical support requests
- DIY skills to support hardware installations such as using power tools, wall plugs, wall mounts etc
- Stock management and ordering
What We're Looking For
- Flexibility: enjoy adapting to change, thriving in environments that require you to tackle new information
- Customer focussed: be confident and professional in dealing with our customers in their work environment.
- An excellent team member: enjoy working with and supporting others, while also being comfortable to ask for help when you need it
- A growth mindset: drive your career and learning forward, striving to improve and develop yourself
- Logical: able to take a thorough approach when solving problems, breaking tasks down and seeking to understand the big picture
- Accountable: able to take ownership of tasks and hold yourself accountable for what you have delivered
- As part of this role, you will be required to hold a full clean UK driving licence
As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to behired@gbgplc.com and we'll be in touch. You can also check out our career site here.
Why not apply and make life@GBG work for you?
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
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