Field Sales Team Leader

Job title: Field Sales Team Leader (B2C)

Office location: London Field

About the role and the Team:

As Residential Team Leader for Hyperoptic, you are responsible for customer acquisition as well as team management. As a Team Leader, you will deliver sales across business and residential markets through in line with various targets. This role is very hands on so you will spend a considerable amount of time in the field coaching, developing and showing agents how to perform to the expected standards.

As this is a people management role managing a team of 8, we are looking for someone who will lead and inspire by acting as a great role model, as well as supporting the team at every stage of their career.

What will you be doing?

• Meet or exceed sales targets and increase sales conversion rate
• Inspire manage and motivate the team
• Monitor every team member to support their development
• Managing a plan of all team's activities on daily basis, support the team in real time, work with all relevant stakeholders to ensure the smooth implementation of planned activities
• Demonstrate a structured approach to sales, maximising every opportunity
• Act as brand ambassador of the company
• Demonstrate company values in every interaction with customers
• Present benefits of our service in a clear and understandable way
• Promote Hyperoptic product and service advantages

What we are looking for:

• Demonstrated good academic record
• People management and development skills
• Proven track record of performance in business sales management
• Experience working with SMEs
• Experience working in a field sales management role
• Experience in the broadband/telecommunications market

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits

• Competitive salary
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.