Field Service Engineer (f/m/x) - UK

London, England, United Kingdom

12/19/2024

Your mission

The IONITY Operations team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: home office base UK

Responsibilities:

• Provide technical support in order to minimize system downtime
• Onsite root cause analysis, service, repair and maintenance actions
• Ordering and handling of spare parts for our HPC stations
• Debug systems and perform remote diagnostics on field failures by reviewing data logged
• Support in developing processes, documentation and diagnostic knowledge for standard service actions
• Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
• Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.

Your profile

• Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome.
• Switching permit for medium voltage devices / transformers.
• Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment.
• The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
• Availability for off-hours calls and work.
• Technical degree in EE, Mechatronics or the equivalent.
• Strong ability to work and communicate effectively with external service providers.
• Excellent written and oral communications skills in English. Additional European languages a plus.
• Strong ability to be self-directed and work independently, with strong organization and documentation skills. ·
• Exceptional capacity for managing simultaneous activities and challenges. ·
• Skilled with common workplace and database software (MS Office)
• Ability to read and interpret mechanical drawings and electrical schematics.

Why us?

We are a team of uncomplicated, cosmopolitan and fairly smart people who see change as an opportunity and enjoy helping to shape a future market with great pressure and enthusiasm. If you are fascinated by electric mobility, and you want to be part of an international team, please apply - we are happy to receive your application!

• Competitive Salary & Benefits: Receive an attractive compensation package, flexible working hours, and remote work possibilities.
• Flexible Work-Life Balance: Enjoy the freedom of trust-based working hours, along with flexible and remote work options to harmonize your career with personal life.
• Valuable Industry Experience: Kickstart your career in the E-Mobility industry and be part of the pioneering efforts in high-power charging technology across Europe.
• Diverse & Multicultural Environment: Join a vibrant workplace with colleagues from over 40 nationalities, celebrating diversity every day.

About us

OUR MISSION

All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you’ll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you’re going.