Field Service Engineer, UK (North)

Join us!

Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 300 colleagues (more than 50 nationalities) across 9+ countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast-charging stations where electric drivers can charge their cars with energy from the sun and wind. We have recently been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers!

We are looking for a Field Service Engineer to join our Field Operations team in the North of the UK. The Field Operations team is responsible for continuously maintaining our operational charging stations in a perfect state to offer a reliable, safe and customer-friendly charging experience to electric drivers.

Your role

As a Field Service Engineer you will play a vital role in our company's success. You will ensure that our charging electrical infrastructure is properly maintained throughout the whole region. This includes our fantastic DC fast chargers, but also other equipment and systems present at our stations (cameras, solar systems, lighting, transformers, civil infrastructure etc). Your work will have a direct impact on the performance of our network, contributing to the reliability of the Fastned charging experience.

Your overall responsibilities include:

• Driving to stations to perform on-site interventions and diligently repair defective equipment (corrective maintenance)
• Visiting our stations for site inspection on regular basis (preventive maintenance)
• Assessing current state of station infrastructure and identifying and reporting any issue on site
• Documenting all interventions thoroughly in our different systems
• Taking part in stations expansion projects (adding chargers to an existing station) on an ad-hoc basis
• Liaising with the central and technical support teams to provide field insights for specific projects or process optimisation

In that role you’ll report to a local Field Operations manager based in UK and work closely with the central Field Maintenance team based in Amsterdam.

Who are we looking for?

You have a technical background in electrical works as proven by electrical qualifications, and you are familiar with current rules and regulations in that domain. You are proactive, independent and solution-oriented, and your profile matches the following requirements:

• You have a valid driver’s license, are ready to drive around to our stations and agree to be away from home to complete a route if necessary
• You are certified to work on electrical installations or willing to get certified
• You have previous experience maintaining DC Chargers
• You are flexible in your working hours and willing to work outside office hours if need be (time being compensated)
• You have good communication skills (verbal and in written) in English
• You are able to travel abroad for onboarding, training or team gatherings

Our perks

We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We put a focus on work-life balance, provide you with genuine work flexibility and have family-friendly policies in place. Our benefits include:

• Fully equipped company van with charging expenses covered (incl. for private use);
• Access to our employee stock option plan - we believe in shared value creation;
• Full paid pension by Fastned;
• A training and development budget of £2,600 per year per employee;
• Daily vegetarian lunches, snacks & drinks provided at our office locations;
• Daily vegetarian lunches, snacks & drinks provided at our offices
• Other perks include flexible working hours and the working gear of your choice.

Interested?

We would love to have a conversation with you! Apply now, send us your CV and explain in your motivation letter why you’re excited about joining our mission to provide freedom to electric drivers and speeding up the energy transition.

The recruitment process consists of 4 stages:

• A first video call with our recruiter to find out more about Fastned & our company culture;
• An online interview with the UK Field Operations Manager and Field Engineer
• An onsite meeting in the London office with the UK Field Operations Manager and UK Country Director, plus meeting with other UK team members.
• And finally a site visit to see our beautiful stations in action!

Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.