Field Services Engineer

Field Service Engineer

Location: M4 Corridor - West London/Reading/Slough/High Wycombe area

Format: Remote

WHO WE ARE:

VIDEOJET TECHNOLOGIES is a global leader in product identification providing innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

THIS JOB IS A UNIQUE OPPORTUNITY TO:

The Service Engineer is someone who has a passion for success — on the job and beyond with a drive to complete a job to a high standard. Managing expectations is crucial so having strong interpersonal skills is crucial when taking care of Customers. They are open to developing and being challenged, thrives under pressure and continually seek to improve.

WITHIN YOUR ROLE, YOU WILL:

• Install and commission new Videojet solutions
• Maintain and Service Videojet’s customers base of Videojet equipment
• Work closely with sales to support Videojet trials and demonstrations
• Maintain and grow customer relationships through excellent customer service

WE ARE LOOKING FOR A PROFESSIONAL WHO IS:

• Self Motivated and Dedicated – to focus and direct their energy and efforts towards achieving success.
• Service Orientated – focused and driven by the challenge of supporting our customers
• Ground-breaking Thinker – seeks problems and approaches work with innovation at the forefront of their mind.
• A phenomenal Teammate – relationship savvy people who intentionally make connections with both internal partners and external contacts.
• Customer-Oriented - builds dedication and trust through strong work ethics and customer-focused attitude
• Ideally based in West London/Reading/Slough/High Wycombe area, and flexible to drive widely across a large territory, with occasional overnight stays away from home
• Highly customer focused with great communication skills and a proactive approach to spot and recommend improvements that positively impact customers

The Ideal Candidate will have:

• Field service experience in an electronic/mechanical/electrical/engineering industry.
• Experience on Inkjet, CIJ, Label Print & Apply, Large Character Marker and laser coding would be a plus but not essential.
• Engineering experience in the coding and marking industry, hands-on mechanical and/or electrical with equipment installation and maintenance experience (industrial production environments may be advantageous)

OUR BENEFITS:

• Highly competitive salary
• We offer you a commission scheme as well as annual salary review
• Company Pension Scheme
• Company car or van
• 25 days holiday plus public holidays
• Income Protection & Life Assurance
• BUPA & SimplyHealth Health Care
• Training and development opportunities
• Attractive employee referral programme
• Enhanced Maternity & paternity pay
• Employee Assistance Program (legal, financial, and counselling resources)

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.