Financial Operations Specialist - Cards

A trusted provider of financial services, Financial House offers multi-currency, comprehensive solutions that are swift, efficient, and adhere to global security standards. As a Principal member of MasterCard, Visa, and UnionPay, our advanced API provides seamless integration with essential payment systems SEPA, Faster Payments, BACS, CHAPS, and SWIFT.

Proudly, we were recognized as one of Europe's 1,000 fastest-growing companies by the Financial Times and Statista in 2022.

We’re looking for a proactive Financial Operations Specialist - Cards to join our team! If you have a keen eye for detail and are passionate about ensuring operational excellence in the Fintech & Payment industry, we invite you to join Financial House Limited.

Responsibilities:

• Perform daily, weekly, and monthly reconciliation of card transactions and ensure accuracy.
• Monitor and analyze daily transaction activities, preparing weekly and monthly reports.
• Conduct and oversee daily clearing and settlement processes for VISA, Mastercard, and UnionPay.
• Identify and resolve discrepancies in settlement processes promptly.
• Maintain a deep understanding of scheme rules and ensure compliance with VISA, Mastercard, and UnionPay regulations.
• Investigate and resolve card transaction issues, including chargebacks and disputes.
• Act as the primary contact for resolving internal and external queries related to card operations.
• Collaborate with customers, internal teams, and external stakeholders to resolve operational matters.

Requirements:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience).
• 2-4 years of experience in financial operations or card-related processes.
• Familiarity with VISA, Mastercard, and UnionPay operations preferred.
• Proficient in financial tools, reconciliation software, and advanced Excel functions.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication and organizational skills, capable of managing multiple tasks under tight deadlines.

What We Offer

• A pension scheme to help you plan for the future
• Cycle-to-work program to keep you healthy and happy
• 30 days of holiday including bank holidays, plus extra sick leave allowance when you need it
• Free consultations and special discounts at a private medical clinic for you and your family
• Access to discounts and perks from over 700 brands through our employee platform
• A special birthday voucher to celebrate your day
• Enjoy free fresh coffee, tea, and fruit every day at the office
• Regular fun events and treats to keep things exciting