Fleet Assistant, THE OUT
Company
Location
London, England, United Kingdom
Posted At
1/8/2025
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Description
Fleet Assistant
Shepherds Bush, London, UNITED KINGDOM
About Us
As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you'll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.
THE OUT
At THE OUT, we've reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; it's an experience.
THE PIVOTAL
Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.
Whether you're supporting PIVOTAL's car subscription model or working with THE OUT's luxury rental service, you'll be part of a team that's setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You'll have the chance to make an impact in two innovative, growing companies - all under one roof.
About The Role
Each car being in pristine condition before delivery is a core element of our service. As a Fleet Assistant your role is much more than just driving. We want you to do more than complete repetitive tasks. We want you to take ownership and proactively help manage our fleet and drivers. Cars leaving our car park on-time, in perfect condition and fitted with the right extras is the bare minimum.
You'll be fully trained to ensure that you're comfortable with the expected service levels. That way you are ready to go above and beyond and deliver a level of service that reflects our brand.
With a direct reporting line to the Fleet Operations Manager, this role has full responsibility in ensuring that we constantly protect the interests of our vehicle assets, through robust insurance and security protocols, as well as being responsible for all vehicle movements in and out of our vehicle preparation locations,directly to our customers throughout the UK.
We are seeking applications from candidates with proven experience in fleet movement and in providing excellent customer support, ideally within a similar environment.
Initially the role will focus on working at THE OUT, In the long-term, this role has the potential to be a multi-brand role, working across both THE OUT and Pivotal in a similar capacity.
This is an in-person role based in Shepherds Bush, West London with occasional travel to our offices in Old Street.
Requirements
Key Responsibilities
What we offer
We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.
We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.
Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.
Shepherds Bush, London, UNITED KINGDOM
About Us
As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you'll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.
THE OUT
At THE OUT, we've reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; it's an experience.
THE PIVOTAL
Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.
Whether you're supporting PIVOTAL's car subscription model or working with THE OUT's luxury rental service, you'll be part of a team that's setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You'll have the chance to make an impact in two innovative, growing companies - all under one roof.
About The Role
Each car being in pristine condition before delivery is a core element of our service. As a Fleet Assistant your role is much more than just driving. We want you to do more than complete repetitive tasks. We want you to take ownership and proactively help manage our fleet and drivers. Cars leaving our car park on-time, in perfect condition and fitted with the right extras is the bare minimum.
You'll be fully trained to ensure that you're comfortable with the expected service levels. That way you are ready to go above and beyond and deliver a level of service that reflects our brand.
With a direct reporting line to the Fleet Operations Manager, this role has full responsibility in ensuring that we constantly protect the interests of our vehicle assets, through robust insurance and security protocols, as well as being responsible for all vehicle movements in and out of our vehicle preparation locations,directly to our customers throughout the UK.
We are seeking applications from candidates with proven experience in fleet movement and in providing excellent customer support, ideally within a similar environment.
Initially the role will focus on working at THE OUT, In the long-term, this role has the potential to be a multi-brand role, working across both THE OUT and Pivotal in a similar capacity.
This is an in-person role based in Shepherds Bush, West London with occasional travel to our offices in Old Street.
Requirements
Key Responsibilities
- Move and park vehicles, deliver vehicles to correct locations. Ensure cars are in immaculate condition
- Provide an excellent quality service to all our customers
- Support on-time delivery and collection of cars
- If necessary cleaning vehicle interiors and exteriors in compliance with all company standards
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
- Perform inspections and keep complete, accurate records of the vehicle's condition
- Collaborate with internal teams to deliver operational priorities in line with overall business goal
- Full UK Driving licence (minimum two years experience)
- Experience of driving luxury cars
- Is passionate and knowledgeable about cars
- Must be available to work weekends and Bank Holidays
- Has excellent organisational skills to cope with a fast-changing environment and multiple concurrent tasks
- Experience of proving exceptional customer experience
- Ability to work as a team and independently
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods
What we offer
- Permanent contract
- 4 day week / 10 hour shifts
- Flexible Working Environment
- 25 days annual leave (pro rata) plus bank holidays with an extra day for your birthday
- 2 additional discretionary days off to be used for volunteer work
- Competitive Salary with Discretionary bonus scheme (£25,500)
- Contributory Pension Scheme
- Health Care Cashplan
- Be part of a fantastic growing team passionate about revolutionising the way our customers drive Jaguar Land Rover cars
We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.
We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.
Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
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