Fleet Services Advisor
Company
Location
London, England, United Kingdom
Posted At
6/12/2025
Advertise with us by contacting: [email protected]
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Description
About Us
Addison Lee - Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London's transport network, delivering safe, stylish, and reliable journeys. As the capital's leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.
About The Role
As a Fleet Service Advisor you will be responsible for the management of workshop service bookings. You will also take ownership for our bespoke Fleet database and will create any fleet management reports required by the business.
Location
The position is located at our Hayes Office UB3
Hours
Monday to Friday 9am - 5pm 37.5 Hours per week
Reporting Lines
This role reports to the Fleet Operations Manager
Key Stakeholders
Main Accountabilities
As well as a salary of up to £28,5000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.
Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
Addison Lee - Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London's transport network, delivering safe, stylish, and reliable journeys. As the capital's leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.
About The Role
As a Fleet Service Advisor you will be responsible for the management of workshop service bookings. You will also take ownership for our bespoke Fleet database and will create any fleet management reports required by the business.
Location
The position is located at our Hayes Office UB3
Hours
Monday to Friday 9am - 5pm 37.5 Hours per week
Reporting Lines
This role reports to the Fleet Operations Manager
Key Stakeholders
- All Drivers
- Workshop Team
- Fleet Team
- Driver Support Team
Main Accountabilities
- Management of workshop bookings schedule
- Creation of all Fleet Management reports
- Take ownership of our bespoke Fleet Database
- Service Advisor knowledge is desirable
- Proficiency in Microsoft Office
- Strong verbal and written communicator
- Ability to be resourceful and proactive
- Excellent organisational skills
- Multi-tasking and time-management skills, with the ability to prioritise tasks
- Excellent customer service skills
- Good Attitude to work and able to build effective relationships with colleagues
As well as a salary of up to £28,5000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.
Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
Advertise with us by contacting: [email protected]
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