General Sales Manager

General Sales Manager - BMW Salisbury

Hours: Full time Monday - Friday and alternate weekends, 45 hours per week

Salary: competitive with OTEs up to £67,500 and company car

Benefits: 25 days annual leave plus bank holidays, Ben – Employee Assistance Programme, life assurance and pension scheme

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

The Role

We are seeking an experienced General Sales Manager to join Marshall Motor Group and lead our sales team at our BMW Dealership based in Salisbury. This role will see you use your sales management experience to lead the team in delivering good outcomes for our customers.

Reporting to the Head of Business, this is a fantastic opportunity to join a leading automotive group whilst representing an amazing brand. You oversee a team of 7 Sales Execs and 2 Transaction Managers; together with a New Car Sales Manager and Used Car Sales Manager, the team oversee both New and Used Vehicle Sales. We are looking for someone to drive the team and Business forward. Must have previous experience in budgeting and forecasts

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed.

What do I do?

• Managing the Sales Executives and Transaction Managers, working together with the NCSM and UCSM.
• Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance products
• Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective manner
• Working to promote vehicles and services on offer in the dealership and online
• Ensuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores
• Collating finance proposals for customers which are in the best interests of the customer

What do I need?

To be successful in this role, you will have previous experience as a sales manager within the automotive industry with main dealership experience. In addition to your experience, you will demonstrate the following:

• Excellent relationship building skills with internal and external stakeholders
• Ability to lead and motivate a team to achieve both quality & quantity goals
• A calm and professional manner
• A commitment to the Marshall Values of People, Customers, Integrity and Innovation

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.