Global Key Account Manager
Company
Location
Solihull, England, United Kingdom
Posted At
3/10/2025
Advertise with us by contacting: [email protected]
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Description
Job Summary
The Primary responsibility is to be the main contact person for the TUV Rheinland group for Retail Global Key Accounts to be assigned by Head of Retail. He/she will be responsible for leading, developing and coordinating all global activities regarding the account/s. He/she is in regular and close contact with the Head of Retail and surrounding team to ensure smooth and sustainable development of their accounts within the TUV Rheinland Group.
Job Description
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Location
Friars Gate (Third Floor) 1011 Stratford Road Shirley, Solihull
B90 4BN Solihull
Company
As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality and efficiency for many years.
We value diversity - and take on responsibility
Our specialists appreciate this versatile portfolio, the exciting tasks and the value of their work for people, the environment and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated and optimal environment.
The Primary responsibility is to be the main contact person for the TUV Rheinland group for Retail Global Key Accounts to be assigned by Head of Retail. He/she will be responsible for leading, developing and coordinating all global activities regarding the account/s. He/she is in regular and close contact with the Head of Retail and surrounding team to ensure smooth and sustainable development of their accounts within the TUV Rheinland Group.
Job Description
- Overall and global responsibility for the respective Global Key Account/s assigned.
- Develop specific Global account strategy (incl. forecast, target settings) and action plans.
- Develop and expand account relationship.
- Technical support and guidance for assigned accounts utilizing the support network within TUV Rheinland Group
- Supervision of processes and standard operating procedures regarding the respective account/s.
- Overall account responsibility in global pricing taking P/L into consideration (direct as well as indirect supplier orders).
- Record and document Key Account related information (e.g. Key Account’s buyers, distribution countries, revenue, order incoming/sales by month/quarter/year, project status) and report regularly to the UK Head of Retail.
- Conduct research of Customer‘s satisfaction and look at ways to proactively improve (e.g. client survey).
- Responsibility for optimization of services and processes taking customer‘s requirements into consideration (incl. cross-selling activities).
- Ensure documentation and follow up of the implementation of Key Account business processes such as project flow, sample arrangement etc.
- Internal own personnel development to develop skills and knowledge of the business.
- Hybrid work model and flexible working hours
- Annual bonus subject to company and individual performance
- A package of benefits: private medical care, group life insurance, workplace pension scheme, employee discounts, Salary sacrifice options
- Well being Support
- Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- International environment and daily usage of foreign languages
- Real development opportunities
- Direct communication and no formal dress code
- Employee referral program
Show all Hide all
Location
Friars Gate (Third Floor) 1011 Stratford Road Shirley, Solihull
B90 4BN Solihull
Company
As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality and efficiency for many years.
We value diversity - and take on responsibility
Our specialists appreciate this versatile portfolio, the exciting tasks and the value of their work for people, the environment and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated and optimal environment.
Advertise with us by contacting: [email protected]
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