Global Services HR Senior Director Temp

London, England, United Kingdom

12/13/2024

Locations: Canary Wharf | Boston

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

• This is a 6-9 month temporary assignment.
  
  

The Global Services (GS) Business Services & HR team partners with our Global Functions, local and regional operations, and our business partners, to deliver a smooth day-to-day operation across GS. Together, we are focused on service excellence, and business acumen while promoting a positive people experience for >3,000 employees. Reporting into the Executive Director for Global Services HR and Business Services, you and your team will take ownership for driving & executing on Talent Partner activities and leading a portfolio of projects and innovation initiatives.

Responsibilities

Within the Talent Partner remit, you will own the direct line management for a newly established team who are primarily responsible for:

• Supporting the implementation and improvement of our ‘Perform Develop Grow’ culture
• Driving cyclical performance topics for Global BST staff such as our CDCs & SDCs, ensuring performance rating calibrations and cyclical compensation reviews are facilitated in a fair and consistent way, in line with the firm’s performance principles and guardrails
• Overseeing the promotion pipeline and process for our Global BST teams
• Using key metrics to create awareness, identify and assess needs and drive strategic decision making on related topics
• Workforce management topics including FTE management, approvals and analysis
• Supporting HR Business Partners with talent reviews and the execution of talent management initiatives to support employees’ growth and contribute to our organization’s success
• Supporting Global initiatives and projects as required, e.g., projects relating to career development and framework initiatives
  
  

Working Cross-functionally As a Common Thread Across Groups To Set Strategy, You Will Own Direction And Approach For Various Project, Change Initiatives And Process Improvements By

• Creating roadmaps and implementation plans
• Defining, managing and controlling project scope
• Participating and taking leadership role in estimating functional and technical activities where appropriate
• Developing detailed project and resources plans, balancing dependencies and setting predicable dates
• Managing all aspects of the project, including requirements, design, development priorities, quality assurance, communications, training, deployment, and stabilization
  
  

The Project Portfolio Will Be Fluid But Currently Includes

• Emerging talent programs
• Job Architecture implementations
• Various operating model / reorganizations
• Workday Security
• Representation for HT2
  
  

You're Good At

• Working in a complex global environment at pace. You are comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements. You will thrive in leading and driving change in an often-ambiguous environment
• Stakeholder Engagement. You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations
• Communicating in a mature and thoughtful manner – demonstrating credibility and displaying “executive” presence. Senior leaders will value your contributions to the conversations you participate in
• Structuring and analyzing information. You can take an idea for organizing data and turn it into a useful deliverable
• Logically considering how complex projects get completed
• Managing and developing (virtual) teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams
• Fostering strong internal and external relationships ensuring strong teaming and overall success of projects
• Being a trusted advisor across multiple levels of the organization, including BCG senior leadership and be able to gather input, share and drive the vision, support and resolve issues, and communicate and influence outcomes
  
  

What You'll Bring

• 10-15 years of applicable experience
• MBA or Masters degree in HR, Operations, Finance, Strategy or related discipline preferred
• Track record of successful change and project management to improve operational efficiency and effectiveness across global organizations. Managing the technical and cultural aspects of change
• Experience at BCG or other professional services firm in a business partnership role is beneficial
• Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel and appetite to leverage more progressive digital tools for work process and teaming
• Experience working successfully within a complex matrix structured organization is essential. Global/International experience and track record of managing teams and projects across borders
• Experience managing teams and stakeholders, and an orientation towards achieving results
• Virtual work with international team members, some travel to support team or other work efforts
  
  

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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