Guest Services Manager
Company
Location
Watford, England, United Kingdom
Posted At
6/16/2025
Advertise with us by contacting: [email protected]
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Description
How You’ll Do It
- Supervise the team in providing best-in-class service
- Coach and develop the team and drive Associate engagement
- Uphold operating standards and drive Guest safety and satisfaction
- Ensure all Guest areas are staffed and functioning efficiently
- Manage the operational duties of their department
- Delegate and follow-up on the completion of tasks
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Leverage business metrics and trends to drive performance and to maximize profit and revenue
- 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
- High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Advertise with us by contacting: [email protected]
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