Head of Client Insight and Business Intelligence

Head of Client Insight and Business Intelligence

Location: London | Reporting to Group Director of Marketing & Business Development

The Role

Ready to be the driving force behind data that powers real growth? This is your chance to lead a fresh, forward-thinking client insight and business intelligence function at a top-tier international law firm. You’ll turn complex data into brilliant, actionable insights that shape strategy, win new business, and create meaningful client connections.

• Shape and own the client insight strategy that will transform how the firm grows and engages clients
• Dive into data to uncover trends, spot opportunities, and make recommendations that really matter
• Work hand-in-hand with teams across the business to bring in cutting-edge tools and streamline reporting
• Lead, mentor, and inspire a talented team of analysts to deliver insights that pack a punch

The Ideal Candidate

You’re a data enthusiast with a strategic mind and a knack for storytelling through numbers. Confident, collaborative, and commercial, you’re someone who thrives on presenting to senior leaders and making a real impact in a fast-moving professional services environment.

• Skilled in Power BI, SQL, Python and experienced with CRM and marketing platforms like Microsoft Dynamics and HubSpot
• Deep understanding of digital marketing channels – SEO, PPC, social media, email – and how to measure success
• Brilliant at turning complex data into clear, actionable insights with recommendations that inspire action
• A natural leader and communicator who’s comfortable engaging senior stakeholders and juggling multiple projects

Benefits

We’re not just offering a role — it’s a chance to join a vibrant, supportive team that values you and your well-being. Here’s what’s on offer:

• A generous 28 days holiday, plus the option to buy or sell up to 5 days each year – because balance matters
• A discretionary bonus scheme that rewards your hard work and impact
• Private medical insurance from day one for you, your partner, and your children in full-time education
• A competitive pension scheme with contributions from both you and your employer

If you’re excited by the idea of turning data into growth and want to make your mark in a dynamic environment, we’d love to hear from you. Apply now and let’s unlock the power of insight — together!