Head of Corporate IT

Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Head of Corporate IT. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare collection for more than 35 years. At Vix, we are committed to solving problems and delivering innovative solutions that are revolutionising the world of public transit.

We are a global organisation at Vix - embracing the strength that individual diversity brings to the collective. Bring your individual orientation, cultural heritage and distinctive thinking and experience - we want to hear from you!

The Role

We are seeking an experienced Head of Corporate IT to lead and optimise IT operations across the organisation, driving strategic alignment, enhancing service delivery, and managing IT infrastructure across Vix and ICM Mobility. This role will be pivotal in ensuring seamless IT service, supporting business objectives, and maintaining strong collaboration across all departments. To excel in this position, you must have extensive expertise in the key responsibilities listed below.

The role is located on-site in Manchester and requires on-site attendance Monday to Friday.

We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. This position will be located in the United Kingdom.

Key Responsibilities

Here's what success in this role looks like:

• Global Leadership: Lead and inspire a globally dispersed IT team, fostering collaboration and alignment across regions to support business objectives.
• Operational Excellence: Oversee IT infrastructure and operations, ensuring optimal performance, scalability, and security across networks, systems, hardware, and software.
• Strategic Vision: Develop and execute IT strategies, policies, and procedures that align with business goals and drive innovation.
• Innovation & Transformation: Introduce new technologies and support digital transformation initiatives to enhance efficiency and user satisfaction.
• Collaboration: Partner with cross-functional teams to ensure IT solutions support business initiatives and integrate seamlessly.
• Compliance & Security: Maintain regulatory compliance (ISO27001, GDPR) and implement robust cybersecurity measures.
• Vendor Management: Oversee vendor relationships, procurement, and contracts to deliver high-quality, cost-effective IT services.
• Resilience & Incident Management: Lead IT incident resolution efforts, ensuring swift recovery and clear stakeholder communication.
• Change Management: Drive successful adoption of new systems and processes while supporting ongoing improvements.

What You Bring to the Role

We're looking for someone who can:

• Lead Globally: Proven experience managing international teams, balancing local needs with global priorities, and navigating cultural diversity.
• Think Strategically: Expertise in developing IT strategies that align with business growth and operational goals.
• Deliver Excellence: Hands-on experience managing IT infrastructure, AWS services, cost optimisation, and security best practices.
• Ensure Compliance: Strong knowledge of IT governance, regulatory frameworks (ISO27001, GDPR), and cybersecurity standards.
• Communicate & Collaborate: Exceptional communication skills with a track record of engaging cross-functional teams and stakeholders.
• Manage Vendors: Proven ability to deliver cost-effective, high-quality IT services through vendor and contract management.
• Drive Innovation: Familiarity with digital transformation, cloud computing, and emerging technologies.
• Certifications in IT service management or project management are highly desirable.

What's in it for you?

Besides the opportunity to work for a global company that is customer and people focused, we offer:

• A focus on learning and development
• A great team of like-minded professionals
• Private Healthcare
• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

Sounds good? Then apply now. Get on board today!

Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.

No recruitment agencies, please! We won't accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.