Head of Exams Operations

Job Title: Head of Exams Operations

Salary: £66,162

Contract Type: Permanent

Location: London (with remote working where applicable)

The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.

About the role

This role is responsible for shaping the operational activity of the Exams Directorate at a time of ongoing change and opportunity. The role holder will oversee the strategic development of UK and international activity, ensuring that the College’s exams are subject to growth in terms of both UK market share and global footprint. In doing so, the role holder will oversee engagement with key stakeholder groups such as examiners and delivery partners, ensuring a positive and inclusive experience for all who contribute to the College’s exams.

Responsibilities

• Implementing the strategic direction for operational exams activity, revenue generation opportunities, the College’s strategic priorities and the exams strategy.
• Leading the development and delivery of the annual plan for exams operations, securing and allocating resources, agreeing and overseeing the annual budget, identifying and managing any risks to the delivery
• Using market intelligence to identify and proactively respond to changes in demand for exams over time, changes in qualification currency in international contexts, new markets and new partners.
• Setting the annual exams operations budget (>£8 million revenue), in accordance with the College and exams annual plan and financial targets
• Ensuring new opportunities are developed with practical and sustainable business models, working closely with Head of Assessment and other key business contacts

About you

• Strong service delivery orientation including managing operations/services across multiple sites within the exams or events industry
• Proven track record of commercial awareness and meeting or exceeding financial targets
• Proven experience of effective operational management, to include developing business plans, operational roadmaps, and financial management including budgetary planning, monitoring and control within tight financial constraints.
• Demonstrable track record of writing successful business cases
• Experience in successfully leading teams and managing and developing people

What we can offer you

• 27 days paid holiday + bank holidays and up to 4 college closure days
• Flexible working
• Enhanced contributory pension scheme & other leave entitlements
• Variety of learning and development opportunities
• Wellbeing programme & Employee Assistance Scheme

Interested Candidates:

If you wish to apply or if you have any questions about this position please email your CV together with a cover letter to RCSHR@rcseng.ac.uk.

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact RCSHR@rceng.ac.uk

Closing date: Monday 20 January 2025 (12 noon)

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to race/ethnicity, nationality, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age and disability

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.

Please note that this advert may close early if we reach the maximum applications