Head of New Installations

London, England, United Kingdom

3/11/2025

What We Expect

We are looking for an experienced Head of New Installations to join our Senior Leadership team, reporting to the Managing Director. Ideal candidate will be located anywhere between London and Nottingham.

This role will be responsible for leading the TKE New Installations initiatives, including establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.

As a Head of New Installations, your day to day will include:

• Take responsibility for all site operations including production, quality and maintenance. Leading and directing the performance of field operations for all maintenance and contractual service
• Leading the Operational team of Engineers and Fitters, continuously developing skills, competencies and overall capability of regional employees
• Manage colleague performance management and employee development, to ensure highly competent and motivated teams are available to achieve the planned results
• Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for activities that align with the organisation's overall vision and its current and long-term business objectives
• Be responsible for quality assurance, safety, technical support and expenditure of labour materials and other assets
• Maintains excellent communications in all directions to ensure that all team members understand the functional and national objectives, business performance and customer related matters
• Take ownership for growth, sales plans, customer satisfaction and implementation of business plans, ensuring that agreed sales processes are executed that provide profitable growth for the business
• Establish operating budgets; monitor the cost, effectiveness, and reliability of NI, maintenance and modernization activities to optimise resources, prioritise spending, and ensure that standards are met
  
  

Who we are looking for

• Previous experience in a Lift / Escalator Installations senior management role
• Experience of a high-volume product / project environment
• Be capable of developing strong customer focused relationships at a senior level
• Customer relationship management skills and experience
• Market and customer business understanding
• Business management in sales and / or operational management with budget responsibility
• Ability to initiate, take ownership and drive change
• Ability to achieve targets for the business
  
  

What we offer

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme
  
  

The Company

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

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