Head of Quality Assurance

Bromley, England, United Kingdom

12/13/2024

Overview

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About IPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status . We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

Responsibilities

We are seeking an experienced Senior Quality Leader to take our quality strategy to the next level. This role will be responsible for setting the vision for quality, managing the end-to-end quality assurance process, and leading a well-established team to ensure our software is repeatedly delivered to the highest standards. As a key member of the senior leadership team, you will industrialise quality metrics, reduce defects, further develop testing processes, and enhance overall customer satisfaction.

This role is ideal for a strategic leader with a deep understanding of software development lifecycles, quality assurance best practices, and a passion for driving continuous improvement in a fast-paced, dynamic environment. Experience in delivering on the Quality Strategy in both Professional Services software delivery and Product R&D.

Key Responsibilities

• Quality Strategy & Leadership: Further develop and execute a comprehensive quality strategy that ensures the delivery of robust, reliable software products, on time and to budget.
• Direction: Steer a team of quality professionals, working with established leaders to foster a culture of accountability, innovation, and continuous improvement.
• Process Optimization: Ensuring through the team that testing frameworks are well designed and implemented, and the team has the tools to ensure the efficiency and effectiveness of testing practices.
• Collaboration: Partner with leaders in product management, R & D, Professional Services, and other cross-functional teams to align on goals and quality standards.
• Defect Reduction & Issue Resolution: Drive initiatives to reduce defects, improve product performance, and ensure timely resolution of any quality-related issues.
• Metrics & Reporting: Define and track key quality metrics, providing insights and reports to senior leadership on product quality and testing effectiveness.
• Customer Focus: Ensure the delivery of high-quality software that meets or exceeds customer expectations, focusing on long-term reliability and satisfaction.
  
  

Qualifications

• Experience: Demonstrable experience in software quality assurance, with significant experience in a senior leadership role.
• Leadership: Strong track record of leading QA teams in software or technology-driven environments.
• Technical Expertise: Deep understanding of QA methodologies, testing tools, automation frameworks, and the software development lifecycle.
• Strategic Mindset: Ability to think critically and strategically, with a strong focus on continuous improvement and innovation.
• Collaboration: Excellent cross-functional leadership and communication skills, with a demonstrated ability to work closely with product and software development teams.