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The Transfer Team Healthcare Support Worker (HCSW) will assist in preparing and transferring patients from the Emergency Department to the acute admission wards, from the acute admission wards to downstream wards, and from all areas of the hospital to the Patients Discharge lounge.
Transferring patients from one clinical area to another on either in a bed or a chair whilst working closely with members of the multi-disciplinary team within the clinical areas and management teams.
The Transfer Team HCSW will ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust values. Ensuring at all times you act within your sphere of competence.
Interviews for this position will be held in person ONLY. Remote interviews will not be available. Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.
- Escort patients safely to other departments within the hospital and be able to give a summary of care to the nurse in charge of the patient.
- Assist in preparing patients for transfer which includes personal hygiene, continence care and packing up belongings in conjunction with ward / department staff.
- Transfer patients with oxygen requirements following an assessment from registered nurses who will be responsible for disconnecting and reconnecting (administering) oxygen at both ends of the transfer.
- Transfer patient medication as required under the direction of ward staff who are responsible for checking the medication at both ends of the transfer.
- Provide appropriate equipment and aids as delegated by clinical staff, or in accordance with standard operating procedures and protocols.
- Listens to patients concerns, acts appropriately to patient requests, documenting actions and passes information or issues that they are unable to deal with to the nurse in charge.
- To be flexible and be able support any ward or department when required within the role of an HCSW.
You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
For further details / informal visits contact: Name: Nikki Wood Job title: Deputy Patient flow Manager Email address:
[email protected] Telephone number: 01723 385010
