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The Ritz London Overview
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
Position Overview
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Housekeeping Department as a Hotel Office Administrator in our Housekeeping Department.
Our Housekeeping Office Administrator will be responsible for the overall administrative aspects of the Housekeeping Department, supporting management of the department while being able to work independently on projects and tasks. Responsibilities for this role include taking meeting minutes, assisting with planning and structuring trainings, responding to enquiries via email and telephone, creating and formatting documents, SOPs, and policies, and being a point of contact for the Housekeeping office. This position will include use of Microsoft Office, Excel, Outlook, Opera Cloud, Knowcross/Unifocus, and Fourth People Management.
Entry Requirements
- Excellent administrative skills are essential
- Experience in a hotel is beneficial but not mandatory
- Creative ability is desired
- Possess the ability to work under pressure and have strong organisational skills
- Excellent command of the English language, both spoken and written, to ensure full confidence in responding to and actioning emails and phone calls independently.
- Display a polite and professional attitude to internal and external guests
Our Benefits
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
