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Who are we?
Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 21,000 employees spanning over 100 countries.
We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.
The Role
We are looking for a motivated and enthusiastic individual to provide dedicated HR support within Howden. You will work closely with the HR Business Partners for the business unit you support and act as the first line of defence for HR issues and generalist queries. You will also work collaboratively with HR Employee Services, and Group HR Centres of Excellence (incl. Talent Acquisition, HRIS & Reward).
You will need to be able to work in a fast paced, complex and entrepreneurial environment and have the ability to work with a degree of ambiguity that comes with growth and transformational change.
What you'll do
Maintains and produces reports utilising Workday e.g. headcount, absence, talent, objectives etc.
Works with the HR Employee Services team and Workday team to improve processes, to drive greater automation and efficiencies
Validates data and Workday records, ensures correct job titles, teams, cost centres are correct and notifications are sent to the correct business stakeholders
Processes contingent worker data, ensuring data in Workday is up to date and correct, working with the Talent Acquisition team and hiring managers on aspects such as job details, contract end dates and the IR35 process
Supports international hiring processes and issues documentation, when required
Creates and maintains international Workday profiles, when required
Reviews / approves job changes through Workday (team organisation changes, transfers, promotions, leavers etc.)
Manages all Employee Relations issues as the first point of contact, with the HR Business Partners as the escalation point
Coach, support and upskill first line leaders in order to develop Employee Relations and manager capability
Supports with / manages Disciplinary, Capability and Grievance cases; providing advice and guidance, note taking, drafting and issuing paperwork as required
Supports the employee experience of Family related policies (maternity/paternity/parental leave)
Supports performance management processes, providing guidance to managers and assisting in the annual performance review process.
Supports the implementation of initiatives to foster a positive work environment and enhance employee engagement.
Prepare reports and analytics related to HR metrics
Identify training needs and assist in the creation of career development plans for employees
Supports the annual compensation and promotions process
Proactively runs exit interviews for members of staff (excl. senior management), informing the HR Business Partners of any key business insights and feedback
Support the Talent team across the talent management and succession planning processes, working closely with managers to identify and develop future leaders of the Howden Group.
Who we're looking for
Experience in a similar HR role
Workday experience, preferred
CIPD qualification (Level 5 or working towards Level 7) or equivalent experience.
Strong customer focus and employee experience mind-set - using this for continuous improvement in service delivery
Detail-oriented with strong organisational and time-management skills.
Strong Excel, PowerPoint and Word skills
What do we offer in return?
A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
Diversity and Inclusion
At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.