HR Advisor

Job Title: HR Advisor

Job Type: Full Time, 12 Month Fixed Term Contract

Working Location: Peterborough

Role purpose

To support the HR Business Partner by providing high quality HR generalist support.

This position will be based at Peterborough but may require travel to other sites.

Key responsibilities are to provide strong generalist and administration support to all employees within our largest account, and management of all employee relation cases, with the support of the HR Business Partner where necessary

This role will require a high degree of advisory and administration tasks however will also offer the opportunity to support projects that will shape the business going forward.

Key accountabilities

• Provide guidance, advice and coaching to managers on general queries
• Work in harmony as directed by the HR Business Partner to provide support to the business
• Support the central recruitment, learning and systems teams as required
• Support managers with the full spectrum of employee relation issues
• Manage the administration of employee relation cases, sickness, maternity leave, ad hoc letter request etc.
• Support our offshore HR team with response to day to day people related queries
• Support the business with any Workday related queries
• Audit the employee data management system to ensure all records are up to date
• Works proactively with other HR colleagues to share learning, best practice and drive efficiency
• Participate in HR projects as and when required
• Support the business with employee experience; attraction, retention and engagement
• Keeps up to date on key changes that may affect HR, understands current trends, best practice and innovations

Role specific experience and skills

• Human Resource Generalist experience is essential
• Experience in fast paced environment preferred
• Experience in a small-medium size commercial and professional organisation, which is customer focused
• Competent in administrative duties
• Experience of working in a centre of excellence/offshore HR model would be valuable
• Excellent organisational and stakeholder management experience is preferred

General experience and personal qualities

• A good communicator that is able to work partnership to support the business
• An independent worker that is able to work with minimum supervision
• An appreciation of working with different client groups and the need to tailor your approach accordingly
• A ‘roll your sleeves up’ attitude
• Able to handle multiple tasks simultaneously
• Excellent time management and organisational skills
• Flexibility towards managing priorities and work generally
• A pragmatic and ‘can do’ attitude, along with energy and enthusiasm
• Excellent interpersonal and communication skills
• Solid Microsoft skills in Word, PowerPoint and Excel and HRIS skills
• Excellent customer service skills/experience

Why Travelex?

To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.