Human Resources Co-Ordinator

Position Purpose

This role provides comprehensive administrative and operational HR support, acting as the backbone of the HR team. The successful candidate will work closely with managers and employees to ensure the seamless delivery of HR services across the organisation. The position requires a proactive, organised professional capable of managing the HR function independently during HRBP’s absence.

Responsibilities

HR Administration and Support

• Employee Records Management: Maintain accurate and up-to-date employee data within the HR system, ensuring compliance with GDPR.
• Documentation: Draft and prepare HR documents, including employment contracts, offer letters, and change requests.
• Onboarding Coordination: Facilitate the end-to-end onboarding process, from conducting right-to-work checks to preparing induction materials and scheduling orientations.
• Payroll Assistance: Provide timely and accurate payroll data (e.g., absence, bonuses, and terminations).
• Attendance and Absence Tracking: Manage attendance records, ensuring adherence to company policies.
• First-Line Support: Serve as the initial point of contact for employee and manager HR queries related to policies, procedures, and benefits.
• Recruitment Support: Draft job descriptions, post job advertisements, coordinate interviews, and communicate with candidates.
• Employee Relations: Support grievance and disciplinary processes, including documentation preparation and minute-taking.
• Training Coordination: Organise and track training programs, maintaining comprehensive training records.

HR Operations and Leadership

• Office Management: Step into a leadership role to manage the office in the absence of the HRBP, ensuring the continuity of HR services.
• Team Advising: Provide advice to teams and managers, leveraging knowledge of employment law and company policies.
• Workload Management: Effectively prioritise and manage a high volume of HR administrative tasks, ensuring timely delivery.

Compliance and Reporting

• Legal Compliance: Ensure all HR practices comply with current employment laws and organisational policies.
• HR Metrics: Prepare reports and analytics for management, including turnover, absence, and training data.
• Secure Documentation: Maintain HR filing systems, safeguarding sensitive information.

Education

• CIPD Level 3 qualified (Essential)
• GCSEs in English and Math’s (Essential)

Skills and Competences

• Exceptional organisational and multitasking abilities, with a strong attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and experienced with HR systems.
• Strong written and verbal communication skills, with the ability to provide professional and approachable support to employees at all levels.
• Discreet and trustworthy, capable of managing confidential and sensitive information.
• Self-motivated and proactive, with a commitment to personal and professional growth.

Experience

• 3+ years in an HR administration/co-ordinator role with exposure to advisory responsibilities.
• Proven ability to manage high workloads while maintaining accuracy and professionalism.
• Experience with HR projects, recruitment, and employee relations processes (desirable).

Reporting Structure

• Reports to: HR Business Partner
• Direct Reports: None