Implementation Team Lead (Fixed-term)

We’re Summize, an ambitious tech scale-up spread across our US and UK headquarters, but working with businesses all over the globe. Our mission is simple - to get entire businesses working faster and smarter with contracts. We're a growing team making big things happen out of our HQs in Manchester, UK and Boston, US, and we're not stopping! We’re looking for forward-thinkers, innovators, and problem-solvers to join our dynamic team as we enter our next growth phase.

Why we’re different: 

• High growth environment - 3 years of 100% yoy ARR growth  
• Huge opportunities for career progression 
• Culture centered on growth and personal development 
• Vibrant Manchester city centre office  

The Role 

We are seeking an experienced people manager with a background in Project Management as the Implementation Team Lead. This role will be responsible for leading our team of Implementation Managers and Legal Engineers based in the UK (Manchester) and the US (Boston). The ideal candidate will be based in Manchester and bring expertise in people management, project oversight, and SaaS implementation. 

This is a fixed-term (12 months) position, however, part-time can be considered.

Responsibilities 

• Team Leadership & Development: Manage, mentor, and support a team of Implementation Managers and Legal Engineers in Manchester and Boston. 
• Project Portfolio Oversight: Oversee all implementation projects managed by the implementation team, ensuring successful delivery, client satisfaction, and operational efficiency. 
• Strategic Account Support: Provide hands-on involvement in our most strategic accounts, offering guidance and support to project managers as needed. 
• Process Optimization: Quickly learn and refine existing implementation processes, ensuring best practices are followed. 
• Stakeholder Management: Collaborate with internal teams, including Sales, Product, and Customer Success, to align on project goals and client needs. 
• Performance Monitoring: Track and report on key implementation metrics to drive continuous improvement and success. 

Qualifications 

• Minimum 2 years people management experience 
• Minimum 3 years in a customer-facing project management role  
• Bachelor's degree in Law, Business, or a related field preferred  
• Proven experience in Legal Operations or Project Management within a tech or SaaS setting.  
• Strong understanding of project management methodologies, accreditations such as PRINCE2 is advantageous.  
• Excellent communication and interpersonal skills. 
• Ability to work collaboratively in a fast-paced and dynamic environment. 
• Detail-oriented with a focus on delivering high-quality work. 
• Experience working with cross-functional teams across different geographical locations. 
• Excellent problem-solving skills and a proactive approach to addressing challenges. 

What We Offer: 

• Competitive salary dependent on experience  
• 26 days vacation plus flexible public holidays (increasing by one holiday for each year of service, up to a maximum of 30 days). 
• Personal learning and development opportunities 
• Access to discounts on things like travel, electronics, fashion, fitness and more 
• Cycle to work and Tech Scheme 
• Manchester offices with fully stocked fridge  
• Employee share option scheme  
• Regular social activities and events 
• Opportunity to be a part of one of Manchester’s hottest tech scale ups