Information Gatherer

Halifax, England, United Kingdom

12/12/2024

Do you want to join us in transforming mental health services?

We have a unique opportunity for an Information Gatherer to join Northpoint. This role will involve working within our Calderdale First Point of Contact (FPoC) service in Halifax. You will play a crucial role in our mission to provide vital support to children, young people, and families dealing with mental health challenges. This is a permanent position with a competitive salary.

Why us?

Northpoint is a well-established charity with a track record of enhancing the health and wellbeing of children and young people. We work collaboratively with local partners and stakeholders to improve outcomes for those we serve. Our participation in national programs demonstrates our commitment to an integrated approach to mental health support.

What you will be doing as our Information Gatherer

As an Information Gatherer, your primary responsibility will be to offer a telephone-based information gathering service that supports clinical decision-making for mental health presentations. You will be a crucial link in identifying risks and vulnerabilities for children, young people, and their families. Additionally, you'll provide valuable advice and information to help professionals and families access the right support at the right time.

What We're Looking For In Our Ideal Information Gatherer

• A minimum of one year experience of working with children and young people with emotional/behavioural issues
• Excellent interpersonal skills
• Experience of gathering information over the telephone
• Resilience to deal with calls from young people, parents/carers and professionals which may involve emotional or distressing content
• Ability to accurately record contacts, demonstrating an expertise in concise record keeping
• The skills to be able to identify risk, vulnerability, and safeguarding concerns effectively and action
  
  

If you possess the skills, knowledge, and experience we are seeking and are passionate about making a difference in the field of mental health, please click 'Apply' to be considered for the Information Gatherer role. We would love to hear from you!

We welcome applicants interested in the role on part-time basis through job sharing.

Closing Date: 5th January 2025

We will be shortlisting applications on a rolling basis and may close the advertisement early should we find the right candidate or receive a high volume of applications.

Please note: We may use digital interview methods. We are committed to fostering a diverse and inclusive community and offer flexible working options. As part of our commitment to safeguarding, we require DBS checks for certain roles.