Information Technology Business Relationship Manager

We are seeking a IT & Digital Business Partner to work within the Digital Strategy & Architecture team to engage with aligned business functions to ensure that requirements and requests are correctly interpreted and accurately delivered. You will build a strategic relationship with the business to co-create the NWS technology roadmap, support the shaping and delivery of change projects, drive up business adoption of technology and articulate the benefits realised.

Job Description

• Act as strategic relationship holder for aligned lines of business or enabling functions, forging strong relationships, and ensuring digital and IT needs are understood and articulated in an agreed roadmap
• Build a strong understanding of business need and processes, helping to identify opportunities for improvement and digital transformation
• Be the positive voice of Digital and IT when interfacing with lines of business / enabling functions
• Work with the functional areas to ensure that business and IT budgets are aligned
• Support the business with the creation of solution concepts and business cases, working with them to prioritise appropriately
• Shape and own resulting Digital and IT projects ensuring alignment of requirements, plans and implementation activities
• Ensure business benefits and business change and training plans are appropriately understood, planned for and realised
• Work with functional areas to overcome resistance to change, and adoption of new working models enabled by digital and technology change
• Develop, deliver and manage communication, stakeholder, training engagement plans
• Manage own area of Acceptance into Service

Knowledge, Skills and Competencies

Essential

• Effective Stakeholder Management across all different levels of Business from End Users
• through to Senior Exec Leadership
• Effective relationship builder who is able to establish realistic expectations to gain mutual
• support and trust from the Business
• A passion for IT/technology
• Strong Communication Skills, with ability to positively influence others and break organisation
• silos
• Strong writing, speaking and presenting skills
• Ability to handle ambiguity and be flexible in their approach
• Experience in engagement and management of cross functional teams
• Ability to hold a minimum of UK Baseline Clearance (BPSS)

Desirable

• Experience of working with business leaders on the development of transformation and IT
• strategy
• Experience of Public Sector programmes and/or government projects
• Comprehends detailed technical updates and able to translate them into understandable
• insights for non-technical teams
• Solid Understanding of Business Readiness Activities to enable successful transition to new ways of working

For employees on RWM T&C's, this role is a 4-3

What's in it for you?

• On appointment to NWS you will receive 25.5 days annual leave, plus bank holidays and you can accrue up to 13 extra days leave
• Rewarding performance (annual bonus scheme)
• We offer a generous pension scheme through CNNP
• learning and development support
• payment of relevant annual professional subscriptions
• Employee Assistance Programme
• Financial advice assistance
• Flexible working
• Extended family-friendly policies
• Cycle to work scheme
• We welcome flexible and agile working practices
• Flexible working requests can be submitted from day 1 of employment