Information Technology Support Technician

IT Support – Backfill

Duration: 01-Apr-2025 - 01-Jul-2025 (initial 3 month contract)

Setup: Contractor ( Inside IR35 )

Location: Central London (Hybrid)

We are seeking a skilled IT Support Analyst to provide hands-on digital device support in a fast-paced corporate environment. This role focuses on maintaining and troubleshooting essential IT infrastructure, ensuring seamless operations across multiple business sites.

Key Responsibilities:

• Provide hardware and software support for HP PCs, desk equipment, and Windows 10/11 environments.
• Set up and configure devices for new starters, ensuring smooth onboarding.
• Manage and troubleshoot iOS mobile devices (iPhones & iPads), ensuring secure and efficient use.
• Support and maintain Cisco Meeting Room Equipment, ensuring high-quality video conferencing.
• Handle Windows printing issues and maintain printer hardware.
• Assist with LAN infrastructure support, ensuring connectivity across the business.
• Fulfill IT equipment requests, maintaining inventory and tracking assets.

Requirements:

• Degree or equivalent qualification in IT, or 3+ years of hands-on IT support experience in a multi-site corporate environment.
• Expertise in Windows 10/11, Office 365, and LAN infrastructure.
• Strong experience with iOS platforms, including iPhones and iPads.
• Familiarity with Windows printing solutions and printer maintenance.
• Understanding of meeting room infrastructure and collaboration tools (e.g., Cisco).
• Excellent problem-solving skills and ability to communicate technical solutions effectively.

If you have a passion for IT support, device management, and enterprise technology, apply now to join a dynamic and growing team.