At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.
We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.
While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.
To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.
Role Profile
As an Insurance and Risk Manager based in London, you will play a critical role in safeguarding Unispace's assets, operations, and financial stability across our global design and build enterprise. This position involves managing a complex landscape of international risks and insurance requirements, spanning both strategic oversight and hands-on management of our global insurance programs and risk mitigation efforts.
Responsibilities - Global Insurance Program Management:
- Design, procure, and manage Unispace's comprehensive global insurance portfolio, including but not limited to General Liability, Professional Indemnity/Errors & Omissions, Property, Directors & Officers (D&O), Cyber, Business Interruption, Workers' Compensation, and Marine Cargo.
- Negotiate advantageous terms, conditions, and premiums with brokers and insurers to ensure optimal coverage at competitive costs.
- Oversee policy renewals and amendments across all international operations, ensuring continuity and relevance of coverage.
- Risk Identification, Assessment & Mitigation:
- Develop and implement a robust global risk management framework and associated policies and procedures.
- Proactively identify, assess, and monitor a wide spectrum of risks specific to a global design and build company, encompassing operational, financial, strategic, compliance, legal, and reputational risks.
- Develop and implement effective strategies and controls to mitigate identified risks, collaborating closely with various internal departments such as Legal, Project Management, Finance, and Operations.
- Contract Review & Compliance:
- Review client, subcontractor, and vendor contracts to thoroughly assess insurance requirements, risk allocation, and indemnification clauses.
- Ensure contractual terms align with Unispace's risk appetite and advise project teams on relevant insurance needs and implications for specific projects.
- Claims Management:
- Oversee the entire claims process for all types of insurance policies across the Group.
- Liaise effectively with brokers, insurers, legal counsel, and internal stakeholders to ensure efficient and effective claims resolution.
- Analyze claims data to identify emerging trends and inform proactive risk mitigation strategies.
- Crisis Management & Business Continuity:
- Contribute to the development, implementation, and testing of global crisis management and business continuity plans to ensure operational resilience.
- Training & Awareness:
- Develop and deliver targeted training programs for internal teams on risk management principles, insurance policies, and claims procedures.
- Actively promote and foster a strong, proactive risk-aware culture throughout the organization.
- Reporting & Stakeholder Management:
- Prepare clear and concise reports for senior management and the board on key risk exposures, insurance coverage status, claims performance, and ongoing risk mitigation efforts.
- Collaborate effectively with cross-functional global teams (e.g., Finance, Legal, Operations, HR) and external partners (brokers, insurers).
Skills & Experiences
- Proven experience in an Insurance, Risk Management, or Corporate Finance role, ideally within a global or multi-entity organization.
- Strong understanding of various insurance lines relevant to the design, construction, or real estate industries (e.g., Professional Indemnity, General Liability, Contractor's All Risks).
- Demonstrated ability to identify, assess, and mitigate a broad range of business risks (operational, financial, compliance, reputational).
- Experience with contract review from an insurance and risk perspective.
- Excellent negotiation and communication skills, with the ability to articulate complex risk concepts clearly to diverse audiences.
- Strong analytical skills and attention to detail.
- Ability to manage multiple priorities and deadlines in a fast-paced, dynamic global environment.
- Proficiency in relevant software for risk management, claims tracking, or financial analysis.
- Relevant professional qualification (e.g., ACII, IRM, or equivalent) is highly desirable.
What We Offer
In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being. While we do support Hybrid and Flexible working where possible, there will be a requirement to travel to client-sites as well as to be in our London Studio (Near Tower Bridge) to collaborate with the team on a regular basis.
The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.
We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.
Inclusion and Diversity Commitment:
At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.
We are proud that our leadership reflects this commitment, with
persons of color, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.
