IT O365 Administrator

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for an IT O365 Administrator to be based at our customer site in Coventry.

Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry experience allows us to drastically reduce process time and effectively streamline business flows for any organization. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services.

Key areas of responsibility:

• Administer and support Microsoft Office 365 environments
• Oversee the maintenance and support of server infrastructure and networks
• Develop and manage user accounts, groups and licences
• Implement and maintains security measures to safeguard data and applications
• Ensures the organisation adheres to regulatory compliance requirements
• Provides technical support and troubleshooting issues and training to end-users
• Manage backup solutions and restoring data when necessary
• Serve as the primary point of contact for client partners and internal stakeholders regarding IT services.
• Builds and maintain strong relationships with clients, ensuring their IT service needs are met.
• Regularly communicate with stakeholders to provide service updates, performance reports, and address any concerns.

Skills & Experience:

• L3 Admin, the O365 / Intune / MDM as an Admin
• Hands-on experience with Office 365 and other related Microsoft technologies
• In-depth knowledge of networking, security protocols and IT best practices
• Strong knowledge of IT infrastructure, including servers, networks, and end-user computing systems.
• Excellent communication and interpersonal skills with the ability to manage client relationships.
• Ability to handle multiple priorities and deliver results in a fast-paced environment.
• Problem-solving and analytical thinking with a focus on continuous improvement.
• Strong leadership skills with the ability to manage teams and coordinate cross-functional efforts.
• Willingness to work flexible hours as needed.
• Occasional travel may be required depending on client or vendor needs.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Certifications: ITIL, COBIT, or related certifications in IT governance and service management. PMP certification is a plus.

If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you.

Tata Technologies: Engineering a better world.

Tata Technologies would like to thank all applicants for their interest, each application will be reviewed against the set criteria for the role. We would like to advise that only candidates under consideration will be contacted. If you do not hear from us within 10 working days following the closing date it will mean that unfortunately your application has not been successful. We will however retain your details for any suitable future opportunities.