La Fosse

IT Support Engineer

Company
Location
London Area, United Kingdom
Posted At
4/30/2025
Advertise with us by contacting: [email protected]
Description

Location: Central London - 5 days onsite initially.

Rate: £235 (inside IR35).

Temporary to Permanent preferred (c. £45,000-£50,000 salary)



We are looking for an experienced IT Support Engineer to join a collaborative IT team across the EMEA region. This role is ideal for someone who thrives in a dynamic environment, enjoys troubleshooting, and takes pride in delivering high-quality IT services.


The Role

You’ll be working closely with external support teams, resolving incidents, supporting on-prem and cloud infrastructure, and enhancing the user experience across a variety of platforms and tools.


Key Responsibilities

  • Deliver support across hardware, software, desktop, and virtual systems.
  • Manage incidents and service requests in collaboration with MSPs and vendors.
  • Administer Microsoft 365, Azure, Active Directory, and other core systems.
  • Monitor and respond to IT security alerts, escalating as needed.
  • Support infrastructure (Windows Server 2016/2020, Hyper-V), networking equipment (routers, switches, VPNs, firewalls), and various collaboration tools.
  • Handle asset management, onboarding/offboarding, and lifecycle IT service activities.
  • Support industry-specific applications including CAD/design tools like Autodesk, Rhino, and SketchUp.


Essential Skills & Experience

  • Windows 10/11 desktop support
  • Windows Server, Hyper-V, networking fundamentals
  • Microsoft 365, Azure, Active Directory
  • IT security best practices and incident handling
  • Experience with service management processes (ITIL-aligned)


Does this sound like you? Please apply now.

Advertise with us by contacting: [email protected]
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