IT Support Technician

Leeds, England, United Kingdom

12/5/2024

Salary: £35,000 - £40,000 per annum

Location: Leeds

Type: Full-time, Permanent

Career Progression Opportunities

Are you a skilled and ambitious IT professional ready to advance your career? We're seeking a proactive IT Support Technician to join a fast-paced, growing organisation. This is a hands-on role with a clear pathway to IT management, perfect for someone who thrives on solving technical challenges and making a real impact.

About The Business

Be part of an innovative and dynamic organisation at the forefront of the civil engineering supply industry. Known for their sustainability initiatives and commitment to exceptional customer service, this company values innovation, collaboration, and growth.

Operating from a modern office in Leeds, the business prides itself on its supportive and vibrant culture. Employees benefit from professional development opportunities, team-building activities, and an environment that celebrates achievements and fosters career progression.

The Role

As an IT Support Technician, you will play a vital role in ensuring the smooth operation of IT systems and processes. Your responsibilities will include:

• Providing 1st and 2nd line IT support, resolving technical issues efficiently and effectively
• Managing and maintaining IT systems to optimise performance and minimise downtime
• Supporting IT projects such as system upgrades and software implementations
• Working closely with external IT service providers to ensure excellent delivery and value
• Developing data reporting systems using tools like Excel, Power BI, and SQL to support business decision-making
• Setting up and maintaining IT equipment, including laptops, tablets, and mobile devices
• Establishing and enforcing IT policies to maintain security and operational consistency
  
  
  

Requirements

What We're Looking For

The ideal candidate will:

• Have experience in 1st and 2nd line IT support
• Demonstrate a proactive, hands-on approach to problem-solving
• Be familiar with reporting and data tools such as Power BI, SQL, and Excel
• Exhibit excellent communication skills and a collaborative mindset
• Be passionate about adding value and developing their career within a growing organisation
  
  
  

Benefits

What You'll Get

• A competitive salary of £35,000 - £40,000 per annum
• Opportunities for career growth into IT management
• Professional development and training to build your skills and expertise
• A thriving workplace culture, with regular team events, free meals, and a collaborative environment
• The chance to be part of a business that values sustainability and innovation
  
  
  

Why Apply?

This is more than just a support role—it's your opportunity to make a real impact while building a rewarding career. With a clear path to IT management and the chance to be part of a forward-thinking, people-focused business, this is a role where you can truly thrive.