Key Account Manager

We’re looking for a results-driven Key Account Manager to join our team, focused on the South Region of our branch network – Sutton, Mitcham and Putney branches.

If you have proven experience in builder's merchants' sales and enjoy building strong relationships that deliver real value, this could be your next step. You’ll be responsible for growing and managing key trade accounts across the South, helping us deliver exceptional service and drive sustainable business growth.

This is a field-based role — you’ll spend your time out on your patch meeting customers and working closely with branch teams to stay connected to the day-to-day.

Responsibilities:

• Managing and growing a portfolio of key trade accounts across the South
• Actively developing new business opportunities in line with sales targets
• Working closely with branch managers and sales teams to align on pricing, service, and customer expectations
• Maintaining strong knowledge of products, pricing structures, and the competitive landscape
• Supporting marketing and promotional activity to grow visibility in the region
• Delivering excellent customer service and building long-term relationships with clients

At Lords, we’re a growing business built on strong relationships and great service. If you're ready to bring your sales expertise to a people-focused team where your contribution is recognised, we’d love to hear from you.

Competitive Salary Offered

Benefits: Discretionary bonus scheme, company car/car allowance

Requirements:

• At least 3 years of experience in building materials sales
• A self-motivated, results-focused approach with a strong understanding of the trade customer base
• Excellent communication, negotiation, and presentation skills
• Ability to manage your own diary and operate effectively on the road and in-branch
• A team player who collaborates well with internal stakeholders
• Full UK driving licence and right to work in the UK

Company Description

Lords Builders Merchants was established 40 ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.